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Talkdesk talks about the benefits of being an early adopter of ChatGPT

Healthcare It News

Talkdesk is using ChatGPT now to make healthcare contact center agents more efficient and effective, she said. We interviewed Hayward to talk about ChatGPT in healthcare, how Talkdesk as an early adopter has incorporated ChatGPT, the benefits of this generative AI tool, and where healthcare organizations must be cautious.

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Keys to improving the patient experience, from the experts

Healthcare It News

Using natural language processing , a form of artificial intelligence , we can connect respondents who are highly likely to recommend our care and analyze the positive themes they convey in their comments. And for most of us, that idea occurs outside of business hours. What does this mean overall?

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A Look at Sunoh’s Ambient Clinical Voice Solutions Including New EHR Integrations

Healthcare IT Today

We haven’t seen this much universal interest in a health IT product since the government offered $36 billion in stimulus money for EHR software. They share with us some interesting perspectives on how ambient listening is changing the healthcare landscape. Plus, we dive into the important topic of EHR integration.

Doctors 132
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UHG says it's rebuilding Change Healthcare with cloud-based security

Healthcare It News

"We are working tirelessly to uncover and understand every detail we can, which we will use to make our cyber defenses stronger than ever," he said. Witty acknowledged that smaller providers are experiencing the longest recovery, and it is they who are receiving the majority of interest-free, no-fee loans.

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New Study: 2018 State of Embedded Analytics Report

We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Why do some embedded analytics projects succeed while others fail? Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.

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CIO Podcast – Episode 70: Chief Medical Information Officers with Donald Levick, MD

Healthcare IT Today

For the 70th episode of the CIO podcast hosted by Healthcare IT Today, we are talking to Donald Levick, MD, MBA, CPE, FAAP, FHIMSS, Consultant, Former CMIO and Pediatrician at Lehigh Valley Health Network about the role of Chief Medical Information Officers (CMIOs)! Then we debate who is the correct person for CMIOs to report to.

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Failures of Imagination in Public Health Policy

Bill of Health

By Daniel Swartzman If public health is to prosper, we will need to overcome the after-effects of several failures of imagination. Failing to use litigation against inadequate public health actions, as did the early civil rights and environmental movements. Should we have seen this coming? What are we doing on that front?