Healthcare Dive

JANUARY 17, 2023

Amidst rising inflation, workforce shortages and sharp fluctuations in the demand for high-margin elective procedures, today’s healthcare organizations are facing financial pressures that are nearly unprecedented in scope.

Patient Satisfaction 260

Patient Satisfaction 260

Fierce Healthcare

OCTOBER 4, 2021

Telehealth use is surging but patient satisfaction with the service has declined, new study finds. agliadkovskaya. Mon, 10/04/2021 - 12:54.

Patient Satisfaction 140

Patient Satisfaction 140

HIT Consultant

MARCH 4, 2022

By applying ML and predictive modeling, health systems are able to create the optimal match between patient and provider in any scenario, from low-acuity urgent care to specialty care. This not only optimizes their own resources but also ensures outcomes that lead to high patient satisfaction and retention.

Patient Satisfaction 98

Patient Satisfaction Due Diligence COVID-19 98

Electronic Health Reporter

JULY 24, 2018

Patient satisfaction surveys are growing in popularity among healthcare organizations as the United States health system continues its transition to value-based care. The article 4 Tips To Amplify Your Patient Satisfaction Surveys appeared first on electronichealthreporter.com. By Chris Byers, CEO, Formstack.

Patient Satisfaction 79

Patient Satisfaction 79

Healthcare IT News - Telehealth

MAY 23, 2022

On another front, there is patient-reported outcomes data. As a high-touch ambulatory surgery center, it already had very high patient satisfaction scores before it implemented the platform because it concentrated on making the patient experience as seamless as possible, Lovewell said.

Patient Satisfaction 129

Patient Satisfaction Doctors Nurses Telemedicine 129

Health Populi

JUNE 6, 2021

The post Telehealth Bolsters Patient Satisfaction (J.D. Doing so could result in more regular and natural use of telehealth and virtual care that is incentivized by the value-based payment regime. Power), and Providers Are Working to Catch Up (BDO) appeared first on HealthPopuli.com.

Patient Satisfaction 81

Patient Satisfaction Telemedicine COVID-19 Medicaid 81

NCG Medical Blog

APRIL 21, 2022

Your practice depends on patients to come and see you for quality care; at the core of your practice’s operations is delivering great care to patients, both new and returning. But how can you gauge the degree to which your practice is delivering an overall fantastic experience for them?

Patient Satisfaction 52

Patient Satisfaction 52

MRO Compliance

MARCH 17, 2022

By utilizing this technology, health systems can streamline medical record request intakes, increase patient satisfaction, and achieve compliance for patient access with regards to ease of use, an efficient workflow, and timely access.

Patient Satisfaction 130

Patient Satisfaction Hospitals Compliance 130

Healthcare It News

JANUARY 18, 2023

The report recommends that healthcare leaders develop a focused listening strategy that is driven by empathy, embraces data tools and addresses "meaningful fixes for patients and employees that should have been corrected a long time ago," wrote Dr. Adrienne Boissy, Qualtrics CMO, in the forward. THE LARGER TREND.

Hospitals 273

Hospitals Patient Satisfaction Health Insurance Telemedicine 273

Healthcare It News

APRIL 18, 2023

Having a robust patient engagement strategy that integrates with every step of the healthcare journey positions organizations to cultivate patient loyalty. At the center of it all is the patient, and the time has come for the healthcare industry to look at consumer experience with more urgency.

Patient Satisfaction 237

Patient Satisfaction Health Outcomes Healthcare information Technology Telemedicine 237

Healthcare It News

JUNE 24, 2022

As crisis mode ends, hospitals renew focus on the patient experience. Cedars Sinai's real-time ER feedback platform helps improve patient satisfaction. Tech is poised to transform the pharmacy experience for patients. How telehealth can help inpatient care, and what a hybrid future looks like.

Hospitals 262

Hospitals Patient Satisfaction Telemedicine Nurses 262

Healthcare It News

OCTOBER 1, 2022

" The IVR system allows patients to pay using the phone without speaking to anyone. "We strive for great patient satisfaction," Pritchett said. "A patient's experience is not just the service they receive but the full gamut, so these things were important to us." " she concluded.

Patient Satisfaction 236

Patient Satisfaction Hospitals Governance 236

HIT Consultant

MAY 2, 2023

Expected outcomes include increases in overall patient satisfaction, which can lead to greater compliance in rehabilitative care. This could help reduce inpatient stays and readmissions and increase functional mobility levels.

Patient Satisfaction 97

Patient Satisfaction Nurses Hospitals Compliance 97

Healthcare It News

MARCH 16, 2023

PROPOSAL After launching Hospital In Your Home, Saint Luke’s expected to see an increase in overall patient satisfaction for similar acute care hospitalizations, reduced readmission rates, and health outcomes consistent with a brick-and-mortar acute care stay. "The average patient age is 78 and, to date, 54.3%

Hospitals 205

Hospitals Patient Satisfaction Nurses Health Outcomes 205

HIT Consultant

SEPTEMBER 6, 2023

When a patient misses an appointment, fails to schedule a follow-up, or is late, also known as missed care opportunities (MCO), the impact can be significant. In preliminary tests, the algorithm was able to predict the missed care opportunity correctly, at rates of up to 96%, with limited false positives 1.

Patient Satisfaction 111

Patient Satisfaction Hospitals 111

Healthcare IT Today

JUNE 19, 2023

with 45 outpatient offices employing more than 270 providers in North Carolina, recently adopted a hybrid chat solution as its ‘digital front door’ and achieved impressive results: Reduced call volume/abandoned call rate, improved patient satisfaction, reduced complaints, better quality control, and significant time savings.

Patient Satisfaction 96

Patient Satisfaction US Department of Health and Human Services HIPAA Hospitals 96

Healthcare It News

MARCH 21, 2023

eClinicalWorks continues to innovate and create new technologies that meet the most pressing healthcare needs, such as increased speed and reliability via the cloud, improved physician efficiency, patient satisfaction, value-based care, and reduced day-to-day administrative costs. Patients expect easy access to care.

Patient Satisfaction 261

Patient Satisfaction Health Outcomes Hospitals Public Health 261

Mobi Health News

MAY 30, 2019

The latest funding round was led by Dioko Ventures with participation from an unnamed non-profit and a convertible promissory note.

Patient Satisfaction 74

Patient Satisfaction 74

MRO Compliance

APRIL 1, 2022

These are the new metrics that matter—with overall cost reduction and patient satisfaction in mind. Savvy Health Information Management (HIM) leaders must steer their teams in new directions to succeed. Departmental scalability, flexibility and effectiveness have never been more important.

Patient Satisfaction 147

Patient Satisfaction COVID-19 Hospitals 147

Healthcare It News

DECEMBER 8, 2021

Following a tender process, the Victoria-headquartered health technology provider was picked to implement the Get Well patient engagement platform, which it exclusively distributes in Australia and New Zealand. The technology has been rolled out in over 950 sites globally, according to Hills Health. WHY IT MATTERS.

Patient Satisfaction 233

Patient Satisfaction Hospitals 233

Healthcare IT News - Telehealth

AUGUST 28, 2023

The clinic prioritizes enhancing patient satisfaction and improving staff efficiency. Notably, patient experience has greatly improved, with a Net Promoter Score that is 3.7 Other achievements include a no-show rate of 9.2%, 39% reduction in waiting times, 15% increase in workforce efficiency and 84% patient satisfaction.

Patient Satisfaction 132

Patient Satisfaction Doctors Hospitals 132

Healthcare IT News - Telehealth

JULY 8, 2021

Patients seem to like the convenience of telehealth, as well as the ability to remain safe from COVID-19 transmission – especially before the vaccine rollout in the United States. Although patient satisfaction is certainly important, patient access will also be a priority for telehealth's future.

Patient Satisfaction 188

Patient Satisfaction Telemedicine COVID-19 188

Healthcare It News

APRIL 25, 2023

WHY IT MATTERS Children's Mercy said the center – modeled after NASA's mission control – will localize team members to break down bottlenecks, identify potential barriers and increase patient satisfaction as they advance through their patient journeys.

COVID-19 244

COVID-19 Hospitals Patient Satisfaction 244

Medical Gas Compliance

MARCH 27, 2023

As healthcare facility managers, we aim to keep patients safe and in a welcoming environment that enhances quality and patient satisfaction. Therefore, a healthcare design trend we continue to see requires creating spaces that reflect calmness and strive to ease the patient's journey. Dr. Roger Ulrich, Ph.D.,

Patient Satisfaction 91

Patient Satisfaction Hospitals 91

Healthcare IT News - Telehealth

NOVEMBER 14, 2022

Health systems that have created virtual nursing programs to augment their bedside nurses have found virtual nursing can extend nurses' careers and improve job satisfaction for floor nurses by taking away responsibility for many tasks that do not require physical touch.

Nurses 153

Nurses Patient Satisfaction Hospitals 153

HIT Consultant

SEPTEMBER 28, 2023

Unlocks EHR data, improving clinician happiness and patient outcomes The modern-day clinician needs nearly 27 hours per day just to meet documentation requirements, a burden that directly correlates to clinician burnout. “Clinician time and happiness plays a vital role in patient outcomes.

Patient Satisfaction 52

Patient Satisfaction Hospitals 52

Electronic Health Reporter

JULY 29, 2019

Today’s healthcare organizations face tremendous pressure to deliver high-quality care and improve patient satisfaction, all while reducing costs. As hospitals adapt to new value-based care models, telehealth can be a great way to improve patient satisfaction and engagement.

Patient Satisfaction 110

Patient Satisfaction Hospitals 110

HIT Consultant

APRIL 10, 2023

These studies all support that trust in doctors ultimately correlated with higher patient satisfaction in remote visits. These findings are also the key to understanding the patient experience and satisfaction when evaluating virtual care. It frees up providers to dedicate more time to their patients.

Telemedicine 98

Telemedicine Patient Satisfaction Health Outcomes Doctors 98

Healthcare IT News - Telehealth

JANUARY 17, 2022

The pandemic made telehealth a necessity, but this expanded access to digital healthcare also has long-term potential to improve the patient experience. Clinical communication can deliver the right coaching, education, and support throughout the patient care journey, leading to improved patient satisfaction and care outcomes.

Patient Satisfaction 116

Patient Satisfaction 116

HIT Consultant

MARCH 24, 2023

Improving Post-Operative Outcomes and Patient Satisfaction Findings from Beyond Intervention identify key opportunities physicians, healthcare leaders and health technology companies may consider to improve the patient care journey.

Patient Satisfaction 93

Patient Satisfaction Compliance 93

HIT Consultant

FEBRUARY 24, 2022

The integration also provides the ability for multiple participants to join a telehealth session, allowing healthcare providers to discuss a patient’s diagnosis or treatment plan with an extended team of caregivers or family members.

Patient Satisfaction 97

Patient Satisfaction 97

HIT Consultant

JULY 27, 2023

This not only improves operational efficiency and ensures continuity of care, but also enables providers to foster stronger relationships with their patients at a time when patient satisfaction is crucial.

Patient Satisfaction 98

Patient Satisfaction Hospitals 98

Healthcare IT News - Telehealth

JUNE 29, 2021

Beginning with patient satisfaction, Metro Health recorded a 95% patient satisfaction rate among COVID-19 patients enrolled in the telehealth and RPM program. This is a key metric for Metro Health because its mission statement places patient experience as a priority.

Hospitals 198

Hospitals COVID-19 Patient Satisfaction Nurses 198

MRO Compliance

JULY 25, 2023

We will continue to assist our partners in reducing turnaround times, increasing patient satisfaction, and allowing office staff to get back to higher-value tasks.”

Patient Satisfaction 130

Patient Satisfaction Hospitals 130

HIT Consultant

MARCH 16, 2022

What You Should Know: – RevSpring expands patient engagement and payment solution integrations with Cerner, broadening RevSpring’s platform of omnichannel and payment solutions to boost payment performance and patient satisfaction.

Patient Satisfaction 52

Patient Satisfaction Hospitals 52

Healthcare IT Today

SEPTEMBER 7, 2022

This presents the opportunity for an ecosystem of transparently-priced care, highly-engaged patients, and high patient satisfaction and net promotion levels. This presents the opportunity for an ecosystem of transparently-priced care, highly-engaged patients, and high patient satisfaction and net promotion levels.

Patient Satisfaction 131

Patient Satisfaction Medical Billing COVID-19 131

Healthcare IT Today

APRIL 27, 2023

Kevin Bridges, VP of Marketing and Business Development at Enovate Medical, says that well-organized device management can reduce staff burnout, improve patient satisfaction, and even lead to faster discharges. Their system can also analyze device use to identify wasted time.

Patient Satisfaction 105

Patient Satisfaction Hospitals Nurses 105