Remove tag self-help
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UW Medicine CIO's advice: prepping IT systems for COVID-19

Healthcare IT News - Telehealth

Reduce community transmission with patient self-screening. Priority needs to be on ensuring your patients know how to self-screen. Help your Help Desk. This includes an incident command dashboard of automated metrics to help assess the evolving situation. Make patient screening tools accessible prior to presenting.

COVID-19 180
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It’s Time to Give Patients “Admin Access” to Manage Their Healthcare

HIT Consultant

digital) or easy to self-manage. It involves automating the most time-consuming forms of outreach and giving patients “admin” access so that they can self-service various functions at the touch of a button (via a text or chatbot). In fact, SMS, or text messaging, is at the heart of many self-service capabilities.

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Full coverage: HIMSS22 APAC Health Conference

Healthcare IT News - Telehealth

News Putting patients' needs at the heart of a care model This HIMSS22 Asia-Pacific conference speaker will share how Mayo Clinic is helping providers. News Working together to promote self-health management in APAC This HIMSS22 Asia-Pacific conference speaker envisions a future where digital technologies enable.

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How to Improve Customer Experience in Healthcare with AI

Healthcare IT Today

Inefficiencies of Digital Solutions: Self-service digital solutions play a key role in shifting the workload away from customer care departments, to help customers quickly solve their problems. In fact, customer experience is the fastest-growing priority area, with a 19% growth since 2019.

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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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Technology brings care to home for chronically ill patients

Healthcare IT News - Telehealth

Technology components that can help better organize chronic care management remotely include: Devices and Sensors: Medical devices and sensors help a physician measure the vitals and other patient parameters. Algorithms on top of this data can help in risk stratification, prediction, and improving outreach.

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The Evolution of a Patient Ambassador – Learning from Stacy Hurt

Health Populi

They are never seen in the same room at the same time, working as “Clark Kent and Superman” – tag-teaming with love, resilience, and faith. [To She spoke out to help others on how to fight for a PET scan, how to get your patient data when denied access, and how to advocate for yourself, among other self-taught and peer-to-peer honed skills.