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Keys to improving the patient experience, from the experts

Healthcare It News

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores. What does this mean overall?

Doctors 267
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Roundup: Sun Pharma reports IT breach and more briefs

Healthcare It News

Sun Pharma probes cyber breach Indian pharma giant Sun Pharmaceutical Industries has reported an "information security incident," according to PTI. The news report noted that the company has already reported the incident to the authorities and has since isolated its affected IT assets.

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AHA says OCR's online tracking tool rules need to go

Healthcare It News

"Congress should urge OCR to withdraw the rule immediately," AHA said in its response to a request for information on data privacy and HIPAA. The association said the rule has resulted in consequences that contravene OCR's efforts to encourage hospitals to share non-private healthcare information with the public.

HIPAA 264
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Brooklyn provider automates patient experience tracking to spot health equity gaps

Healthcare It News

"The time taken during the transfer of information from the point of collection to analysis can be a laborious effort that can greatly impact deadlines," said Gwendolyn Lewis, DNP, RN, vice president of ambulatory services at Interfaith Medical Center, part of the One Brooklyn Health System. Enterprise Taxonomy:

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My Health Record info comes to new mobile app

Healthcare It News

The Australian Digital Health Agency has come up with its first mobile consumer application for accessing health information on My Health Record. They can also track allergies and reactions information and advance care planning documents. Moreover, they can instantly share documents with others right from the home screen.

Medicare 244
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HHS Reaches $80K Settlement for PHI Disclosure to News Outlet

Compliancy Group

Saint Joseph’s Medical Center agreed to pay $80,000 to resolve an incident that stemmed from the healthcare provider disclosing patient information to a news outlet. The article in question provided information about patients, including photographs taken on site.

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Feds ding five providers in HIPAA Right of Access enforcement actions

Healthcare It News

As the press release notes, the Right of Access Initiative is intended to support individuals' ability to get their health records in a timely fashion at a reasonable cost, as HIPAA requires. Kat Jercich is senior editor of Healthcare IT News. Healthcare IT News is a HIMSS Media publication. Pino in a statement.

HIPAA 238