MRO Compliance
APRIL 1, 2022
This is especially true in the wake of COVID-19 and increasing financial distress. These are the new metrics that matter—with overall cost reduction and patient satisfaction in mind. Please fill out the following form to download the guide “HIM Director’s Guide to Driving New Efficiency in ROI.”
Health Populi
JULY 20, 2020
Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Accenture polled 2,700 patients around the world, 450 participants each from China, France, Germany, Japan, the U.K., and the U.S.
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Healthcare IT News - Telehealth
NOVEMBER 10, 2020
Prior to the COVID-19 pandemic, very few clinical areas at Upstate Medical University in Syracuse, New York, had established telemedicine programs, and there was little synergy among them and the organization’s Epic enterprise EHR. This allowed providers and staff to call into COVID-19 rooms from the nursing station.
Healthcare IT News - Telehealth
JANUARY 12, 2021
"Recognizing burnout among frontline workers in our hospital system over the last several years, the opportunity to 'mix it up' and see patients in different settings for both the provider and the patient has been most welcome." A soaring Net Promoter Score. out of 100.
Healthcare IT News - Telehealth
AUGUST 2, 2022
The Stony Brook Medicine health system, which, before COVID-19, had already grown from a two-hospital system to a four-hospital system with the inclusion of Eastern Long Island Hospital and Southampton Hospital, reflects a diverse and geographically widespread patient population of more than 1.4
HIT Consultant
NOVEMBER 2, 2021
While reimbursement reforms and regulatory actions have helped realize measurable gains in population health and overall spending, progress on the patient experience piece hasn’t always been as clear-cut. Firstly, patient satisfaction is a hard concept to quantify. Even the basic patient check-in is fraught with problems.
Healthcare It News
AUGUST 24, 2021
It's also not uncommon for patients to have two or three appointments on the same day in different departments on different floors of different buildings. Concierge and staff members always are willing to help patients and guests find their way, but this turns out to be a major patient satisfaction issue.
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