Upstate Medical University decreases no-shows by 59% with telehealth, which patients love
Healthcare IT News - Telehealth
NOVEMBER 10, 2020
Prior to the COVID-19 pandemic, very few clinical areas at Upstate Medical University in Syracuse, New York, had established telemedicine programs, and there was little synergy among them and the organization’s Epic enterprise EHR. This allowed providers and staff to call into COVID-19 rooms from the nursing station.
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