Healthcare IT News - Telehealth

JUNE 29, 2021

Metro Health/University of Michigan Health is an osteopathic teaching hospital serving more than 250,000 patients per year throughout western Michigan. Metro Health had been exploring telehealth and remote patient monitoring (RPM) vendors for almost two years before the COVID-19 pandemic hit the U.S. THE PROBLEM.

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COVID-19 Hospitals Patient Satisfaction Nurses 202

Healthcare IT News - Telehealth

DECEMBER 7, 2020

Mount Sinai Hospital in New York City has had a serious challenge throughout 2020: to keep in touch with patients who do not have COVID-19 during the pandemic. Patient satisfaction: level of satisfaction with this device/service as gauged by a questionnaire embedded into the devices. THE PROBLEM.

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COVID-19 Patient Satisfaction Hospitals Telemedicine 137

Healthcare It News

APRIL 25, 2023

WHY IT MATTERS Children's Mercy said the center – modeled after NASA's mission control – will localize team members to break down bottlenecks, identify potential barriers and increase patient satisfaction as they advance through their patient journeys. "Inefficiencies came to a head during COVID-19.

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COVID-19 Patient Satisfaction Hospitals 236

MRO Compliance

APRIL 1, 2022

This is especially true in the wake of COVID-19 and increasing financial distress. These are the new metrics that matter—with overall cost reduction and patient satisfaction in mind. Savvy Health Information Management (HIM) leaders must steer their teams in new directions to succeed.

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Patient Satisfaction COVID-19 Hospitals 143

Healthcare IT News - Telehealth

NOVEMBER 16, 2021

Renown Regional Medical Center in Reno, Nevada, faced many challenges with telemedicine and the ability to scale quickly as the COVID-19 pandemic grew in force last year and the organization had to close its outpatient offices for elective services. Remote patient monitoring. " Mitchell Fong, Renown Regional Medical Center.

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COVID-19 Patient Satisfaction Telemedicine Nurses 128

Healthcare It News

SEPTEMBER 29, 2022

Sparrow Health System in Lansing, Michigan, began developing a virtual care strategy in October 2019 – well before COVID-19 struck – with the hope of leveraging the technology as a tool to support patient care and the organizational strategy, rather than as a stand-alone strategy in and of itself. – 8 a.m.)

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COVID-19 Hospitals Patient Satisfaction Telemedicine 301

Healthcare It News

OCTOBER 5, 2022

These programmes – National University Health System’s NUHS @ Home, Singapore General Hospital’s SGH @ Home and Yishun Health Medical Home – are now providing eligible patients with general medical conditions, such as skin infections, urinary tract infections, and COVID-19, with an option to be admitted to a virtual ward.

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COVID-19 Patient Satisfaction Hospitals Nurses 207

Healthcare IT News - Telehealth

JANUARY 5, 2021

The children live nationwide but the focus is on areas heavily impacted by COVID-19, such as the Northeast and the central and southeastern U.S. Transplant activity at UPMC Children's Hospital was able to be safely maintained during the COVID-19 pandemic. THE PROBLEM.

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COVID-19 Electronic Medical Records Patient Satisfaction Telemedicine 171

Health Populi

JULY 20, 2020

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Accenture polled 2,700 patients around the world, 450 participants each from China, France, Germany, Japan, the U.K., and the U.S.

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COVID-19 Patient Satisfaction Public Health Doctors 172

Healthcare IT News - Telehealth

OCTOBER 1, 2020

Patient satisfaction with telehealth services has been increasing during the COVID-19 pandemic, but hurdles are still in place, a J.D. The COVID-19 pandemic paved the way, in many respects, for an enormous uptick in telehealth use. Power report released Thursday found. According to its 2020 U.S.

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COVID-19 Patient Satisfaction Doctors 140

Healthcare IT News - Telehealth

JULY 18, 2022

" With the onset of COVID-19, UVA Health pivoted as an academic health center to scale telehealth technologies that addressed the challenge of clinic closures and the need to limit exposure to COVID-19 both for providers and patients, and provided critically important continuity of care. '" PROPOSAL.

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COVID-19 Telemedicine Electronic Medical Records Hospitals 149

Healthcare IT News - Telehealth

NOVEMBER 8, 2021

" "The Kaiser Permanente Advanced Care at Home is an innovative person centered program rooted in quality, safety and patient satisfaction. Patients enrolled in the program must meet established clinical and safety criteria," the representatives continued. THE LARGER TREND. Twitter: @kjercich.

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Nurses Patient Satisfaction COVID-19 Hospitals 181

Healthcare IT News - Telehealth

AUGUST 5, 2020

Before the COVID-19 pandemic struck, Greene County General Hospital in Linton, Indiana, faced challenges in providing access to care because the area has transportation barriers. Patients may live miles away from the nearest clinic and may not have reliable transportation or resources. THE PROBLEM. MARKETPLACE.

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COVID-19 Nursing Homes Patient Satisfaction Hospitals 173

Healthcare IT News - Telehealth

JULY 27, 2021

If they don't act before the end of the COVID-19 public health emergency, the groups said, Medicare beneficiaries "will lose access to virtual care options which have become a lifeline to many." "Many of the telehealth flexibilities are temporary and limited to the duration of the COVID-19 public health emergency.

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COVID-19 Medicare Medicare Public Health 213

Healthcare IT News - Telehealth

SEPTEMBER 30, 2020

Franciscan had just started looking at virtual urgent care visits prior to COVID-19. “We were able to use iPads with the hospitalist and nurses to see patients on the COVID-19 unit, connected through telemedicine to interdisciplinary teams.” THE PROBLEM. " Craig Miller, Franciscan Health.

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COVID-19 Telemedicine Nurses Patient Satisfaction 198

Healthcare IT News - Telehealth

FEBRUARY 1, 2021

The hospital wanted to be able to alleviate its capacity issue by using a service where staff could care for patients in a way that would help prevent more emergency department visits and readmissions. "While in the first wave of the pandemic, we used the PM@H program on only a handful of COVID-19 patients," Knudson recalled.

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Hospitals COVID-19 Nurses Patient Satisfaction 157

Healthcare IT News - Telehealth

JANUARY 12, 2022

MCHS had multiple telehealth platforms prior to COVID-19. Two additional platforms were launched in response to COVID-19. MCHS has offered telehealth services for almost 25 years, which prepared the organization to respond to COVID-19. Prior to COVID-19, less than 1% of visits were via telehealth.

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COVID-19 Patient Satisfaction Hospitals Telemedicine 148

Healthcare IT News - Telehealth

AUGUST 23, 2022

Because of this, it hired a full-time employee to monitor the patient panel. As the program grew to more than 100 patients, the organization expanded to allowing referrals for patients with any chronic condition or COVID-19, and hired additional clinical staff. " PROPOSAL.

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COVID-19 Licensing Patient Satisfaction Hospitals 173

Healthcare IT News - Telehealth

MARCH 8, 2022

The COVID-19 crisis, though, triggered a rapid scale-up. "VA also rapidly scaled its Tele Critical Care program to support intensive care units across the country as they managed surges of critically ill patients, particularly in COVID-19 hotspots," he said.

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Department of Veterans Affairs COVID-19 Patient Satisfaction Telemedicine 143

MRO Compliance

DECEMBER 23, 2022

As I’m sure many of us can relate, since the COVID-19 pandemic in 2020, life looks different in many ways. Patient satisfaction from virtual visits with their healthcare providers appears to be comparable to traditional in-person visits. However, for HIM departments, the considerations are more complex.

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Patient Satisfaction COVID-19 130

Healthcare IT News - Telehealth

AUGUST 3, 2020

Telemedicine has been particularly important because of the large, multistate service region with many rural and frontier patients, mountain passes and snow that complicate travel, and limited numbers of pediatric subspecialists in the Rocky Mountain region outside of Denver. THE PROBLEM. An improved model for multidisciplinary care.

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Telemedicine COVID-19 Patient Satisfaction Hospitals 216

Healthcare IT News - Telehealth

NOVEMBER 10, 2020

Prior to the COVID-19 pandemic, very few clinical areas at Upstate Medical University in Syracuse, New York, had established telemedicine programs, and there was little synergy among them and the organization’s Epic enterprise EHR. This allowed providers and staff to call into COVID-19 rooms from the nursing station.

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Telemedicine COVID-19 Patient Satisfaction HIPAA 174

Healthcare IT Today

SEPTEMBER 7, 2022

This presents the opportunity for an ecosystem of transparently-priced care, highly-engaged patients, and high patient satisfaction and net promotion levels. This presents the opportunity for an ecosystem of transparently-priced care, highly-engaged patients, and high patient satisfaction and net promotion levels.

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Patient Satisfaction COVID-19 Medical Billing 134

HIT Consultant

AUGUST 16, 2022

Moreover, cancer screenings, and most notably, mammograms, drastically decreased during the COVID-19 pandemic as many healthcare facilities were temporarily closed and others faced severe staffing shortages.

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Patient Satisfaction COVID-19 Health Outcomes 52

Healthcare IT News - Telehealth

DECEMBER 28, 2020

Sun River's 64 health center sites (including both directly operated FQHCs and sub-recipient sites) serve more than 245,000 patients annually in both urban and rural medically underserved communities. The advent of COVID-19 radically disrupted the paradigm in which Sun River Health was operating. THE PROBLEM.

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Telemedicine COVID-19 Patient Satisfaction Public Health 172

HIT Consultant

JULY 4, 2022

The healthcare industry has always been under pressure to find ways to provide consistently improving patient satisfaction and outcomes in the face of a rapidly changing medical and regulatory environment.

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Patient Satisfaction COVID-19 Hospitals Nurses 98

Health Populi

APRIL 28, 2022

physicians were using telehealth to care for patients at the end of 2021. Among those doctors who were not providing telehealth by late 2021, just over one half never did so during the COVID-19 pandemic, according to the 2021 Telehealth Survey Report from the AMA. Four in five U.S. Acute, urgent, and same day care, and.

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COVID-19 Doctors Patient Satisfaction Telemedicine 62

Healthcare IT News - Telehealth

JANUARY 12, 2021

"Recognizing burnout among frontline workers in our hospital system over the last several years, the opportunity to 'mix it up' and see patients in different settings for both the provider and the patient has been most welcome." A soaring Net Promoter Score. out of 100.

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Telemedicine Patient Satisfaction COVID-19 Hospitals 153

Healthcare It News

APRIL 18, 2022

Patient experience and access, along with provider efficiency, were areas Baptist wanted to improve – to ensure the virtual tools it had were helping to meet its overall goals around care delivery, and to ensure it was providing innovative quality care to meet community needs. Oliver, chief medical information officer at Baptist Health.

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COVID-19 Telemedicine Patient Satisfaction Licensing 248

HIT Consultant

APRIL 10, 2023

Providers are tasked with not only delivering a positive health outcome but also with the patient experience and level of satisfaction as they make their way through their healthcare journey. These studies all support that trust in doctors ultimately correlated with higher patient satisfaction in remote visits.

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Patient Satisfaction Telemedicine Health Outcomes COVID-19 98

Healthcare IT News - Telehealth

JANUARY 11, 2022

Kaiser Permanente believes that providing this type of care is a way to improve access to safe acute and restorative care for an older population and for other patients with serious or complex illnesses," Parodi continued. THE LARGER TREND. ON THE RECORD.

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Patient Satisfaction COVID-19 Hospitals Nurses 140

Healthcare IT Today

MARCH 28, 2024

Similar to HaH, being at home can offer a level of comfort, familiarity, and flexibility that facility-based care might not provide, leading to higher patient satisfaction and potentially better adherence to care plans. Moving healthcare to the home has an attractive value proposition for all stakeholders.

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Hospitals COVID-19 Patient Satisfaction Telemedicine 110

American Medical Compliance

JULY 12, 2023

Telehealth has revolutionized healthcare delivery, offering patients the convenience of virtual visits from the comfort of their homes. While the COVID-19 pandemic accelerated the adoption of telehealth, its benefits extend beyond crisis response. However, a recent study from Epic Systems Corp.

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Patient Satisfaction COVID-19 Compliance Doctors 52

Healthcare IT News - Telehealth

APRIL 17, 2020

“A little over two years ago, I developed the policies and practice around telehealth, but it was not well-promoted or used by many, in contrast to the explosion of use we have experienced since the COVID-19 pandemic.” Click here for the feature story on telemedicine vendors in the age of COVID-19.

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COVID-19 Telemedicine Patient Satisfaction Health Outcomes 184

Healthcare IT News - Telehealth

JULY 27, 2020

The program uses technology and a nursing-care coordination model to improve patient disease management, resulting in decreased readmission rates and increased patient satisfaction and self-efficacy.” “We are very grateful to have been awarded funds under the COVID-19 Telehealth Program,” Ommen remarked.

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COVID-19 Telemedicine Nurses Patient Satisfaction 195

Healthcare It News

APRIL 12, 2024

How can hospitals and health systems harness ChatGPT and other LLM-based technologies to improve patient care? In the current healthcare landscape, hospitals and health systems are navigating challenging times, with financial pressures exacerbated by the COVID-19 pandemic's lasting effects.

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Doctors Hospitals Nurses Patient Satisfaction 298

Healthcare IT News - Telehealth

SEPTEMBER 7, 2021

"We believe that healthcare institutions should focus on the value telehealth can deliver both to patients and the healthcare system overall," wrote the report authors. The report sought to identify trends in virtual care utilization amidst the recent months of the COVID-19 pandemic. WHY IT MATTERS. THE LARGER TREND.

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Telemedicine Patient Satisfaction COVID-19 Doctors 178