Healthcare It News

AUGUST 4, 2022

The cloud supports accessibility, ease of integration with EHRs and other back-office systems, digital channels, and AI-assisted features that can reduce call volumes. Cloud-based solutions have allowed healthcare contact centers to quickly shift their agents to remote work, maintain and scale their operations, and improve agent performance.

HIPAA 307

HIPAA Nurses Compliance 307

Healthcare It News

OCTOBER 6, 2022

After employing EmmiJourneys, a personalized post-clinical support version of Emmi featuring omnichannel content, Memorial Hospital in Gulfport, Mississippi found: 50% higher likelihood of attending follow-up appointments with primary care providers within 21 days of discharge. 26% fewer avoidable emergency department visits.

Doctors 213

Doctors Hospitals 213

HIT Consultant

FEBRUARY 15, 2024

71% Calcium Channel Blockers Amlodipine (generic Amvaz, Katerzia, and Norvasc) $9.15 Medication Lowest Price Avg % Savings ACE Inhibitors Lisinopril (generic Prinivil and Zestril) $9.29 67% Enalapril (generic Epaned and Vasotec) $15.54 75% Beta Blockers Carvedilol (generic Coreg) $10.68 75% Metoprolol ER (generic Toprol XL) $11.15

Health Outcomes 97

Health Outcomes 97

Total Medical ComplianceHIPAA

AUGUST 11, 2023

Direct Communication Channels To foster secure and confidential communication, patients should be encouraged to utilize direct and private channels, such as the patient portal for any medical inquiries or personal information sharing. Instead, patients should be directed to utilize secure communication methods for such matters.

HIPAA 52

HIPAA Compliance 52

Healthcare It News

OCTOBER 24, 2023

Healthcare organizations can now prevent protected health information collected by their marketing channels from reaching destinations where organizations do not have a business associate agreement, according to WebMD Ignite and Freshpaint.

HIPAA 228

HIPAA Hospitals Public Health Governance 228

HIT Consultant

NOVEMBER 10, 2022

. – Get Well’s digital engagement solutions proactively guide Veterans through personalized care pathways, relieve clinician workload by placing service requests at the patient’s finger tips, automate routine tasks and documentation for staff, prepare patients for discharge, deliver educational and entertainment content, and provide an instant (..)

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HIT Consultant

AUGUST 15, 2023

Accessible Health Records: Easy access to personal health records is crucial for member contentment. Younger generations show a preference for digital communication, while older members still prefer traditional channels like phone calls and emails.

Health Insurance 98

Health Insurance Medicaid Medicaid Medicare 98

HIT Consultant

MARCH 8, 2022

But the reality is, we often don’t just want a patient to engage with a piece of content or information; we want them to take action. To do so, they can connect and train on a health organization’s existing data sources to determine which patients to engage, for which services, and through which channels.

Health Outcomes 98

Health Outcomes COVID-19 98

HIT Consultant

MARCH 8, 2023

Fortunately, technology has advanced to enable the agile transition and optimization of customer engagement channels through automation and intelligence-driven workflows. Historically, the number of engagement channels and business processes involved in commercial ecosystems made coordination and visibility nearly impossible.

Compliance 96

Compliance 96

HIT Consultant

SEPTEMBER 6, 2022

Today’s announcement included the rollout of significant advancements to the platform including deeper integrations, proprietary psychographic-driven content as well as enhanced microsite functionality and user experience. Automated Patient Navigation and Engagement.

HIPAA 52

HIPAA 52

Healthcare It News

OCTOBER 6, 2023

" These landing pages contain educational content and encourage visitors to check symptoms and provide them with healthcare guidance when needed.

COVID-19 291

COVID-19 Telemedicine Hospitals Doctors 291

MedTrainer

AUGUST 25, 2023

While YouTube has become a go-to resource for tutorials, entertainment, and educational content — all of which are indeed free — finding healthcare compliance training you can trust isn’t easy. Inaccurate or Outdated Information YouTube is a user-generated platform, and the accuracy of content varies from one creator to the next.

Compliance 52

Compliance HIPAA ADA Medicaid 52

Healthcare IT Today

MARCH 10, 2023

The following is a guest article by Suzanne Arroyo, Senior Content Strategist, and Christopher Ryan, Chief Strategy and Marketing Officer at Avionté. Prior to Avionté, Suzanne spent 10 years as a Senior Marketing Executive and Digital Content Producer at The Conference Board (TCB), a leading, non-partisan business management think tank.

Nurses 95

Nurses Hospitals 95

Compliancy Group

FEBRUARY 26, 2024

Hospital Compliance Training The work plan outlines the content and format of required compliance training for all personnel. Updates : In addition to having multiple channels for reporting, including phone numbers, email addresses, and websites, the OIG recommends that one of those channels be independent of the business or organization.

Compliance 52

Compliance US Department of Health and Human Services Hospitals Compliance Officers 52

Healthcare IT Today

APRIL 20, 2023

The Marketing Specialist reports to the Director of Marketing.

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Healthcare IT Today

JANUARY 3, 2024

. “By integrating the capabilities of mPulse, HealthTrio, and Decision Point we are now positioned to provide organizations with the ability to understand the needs of their population, design effective outcome improvement programs, and efficiently operate those programs via advanced omni-channel communications.”

Health Outcomes 94

Health Outcomes 94

HIT Consultant

NOVEMBER 29, 2021

Short-form video content has grown in popularity, with more medical school students leveraging medical education videos on a daily basis – 40.9% Digital Health Education Platform. Advancements in eLearning technology have continued to transform how medical students are interacting with educational materials. Post-Acquisition Plans.

COVID-19 52

COVID-19 Nurses 52

HIT Consultant

JULY 26, 2023

With the ability to create content such as text, images, audio, and video, generative AI algorithms are being tested for use cases in marketing, finance, education, and healthcare. Another way limited technologies impact the CX is through a lack of channel options. Not every patient/member wants to talk to a support agent on the phone.

Governance 98

Governance Compliance 98

Compliancy Group

AUGUST 11, 2023

One popular communication platform is Intercom, known for its seamless customer engagement capabilities across multiple channels. End-to-end encryption ensures that only the intended recipients can access the content of a message, even if intercepted during transmission. But is Intercom HIPAA compliant? Is Intercom HIPAA Compliant?

HIPAA 52

HIPAA Compliance Regulatory Compliance Health Insurance 52

Total Medical Compliance Resources

NOVEMBER 17, 2023

HIPAA and Social Media The HIPAA Privacy Rule prohibits the disclosure of PHI on social media without express content from patients. You are personally responsible for the content you publish on social media. Importantly for social media, this includes photos in which a patient’s name, face, or other recognizable details are visible.

HIPAA 52

HIPAA Compliance Nurses Governance 52

Healthcare IT Today

APRIL 21, 2023

On the front end, the platform allows LVHN to personalize content based on location, employee group, or hospital campus so LVHN can ensure that employees receive relevant information. Staff could create content, comment on posts, and participate in polls and surveys – similar to a social media platform.

Nurses 114

Nurses Hospitals 114

HIT Consultant

AUGUST 30, 2022

Screens in your office don’t have to mean streaming a 24-hour news channel – instead think of them as an opportunity to create comfort and engagement, not stress. And digital signage makes it easy to provide content relevant to their lives. You’re part of that community. You know your patients.

Doctors 97

Doctors 97

Healthcare IT Today

DECEMBER 27, 2023

Biorithm is also channeling its incoming funding into further research that demonstrates how remote care can be most effectively deployed. Having successfully completed clinical trials with healthcare institutions in Singapore and the United Kingdom, Biorithm will be expanding its clinical trial footprint to more priority markets.

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MedTrainer

MARCH 8, 2024

Internal and external subject matter experts are valuable resources for outlining and populating content. Channels can also include in-person training sessions, quizzes, case studies, and group activities. This ongoing education can help healthcare professionals stay current on laws, guidelines, and facility policies and procedures.

Compliance 52

Compliance Fraud Governance HIPAA 52

HIT Consultant

DECEMBER 28, 2023

According to McKinsey, patients are 28% less likely to switch physicians when content with their experience. His first foray into this problem set was with Comcast Corporation, where he launched SMS as a self-service channel, which resulted in a 150M call reduction in the call centers.

Doctors 116

Doctors Hospitals 116

HIPAA Journal

APRIL 5, 2024

For example, TLS encrypts the communication channel when emails are in transit, but not the content of the email itself, while S/MIME encrypts the content of email – making malware invisible to email filters. In many cases, it may be necessary to adopt more than one type of encryption mechanism or security measure.

HIPAA 82

HIPAA Compliance 82

HIPAA Journal

MAY 15, 2023

Furthermore, HHS has issued guidance that it is okay to communicate PHI with a patient via unencrypted email provided the patient has not specifically requested to be contacted via a more secure channel.

HIPAA 76

HIPAA Compliance 76

HIT Consultant

MARCH 26, 2023

Virtual worlds and extended reality have the potential to be serious channels that enhance normal day-to-day business, and 82% of executives anticipate that in the next three years, metaverse will be integrated into their business 1.

Pharmaceutical Industry 98

Pharmaceutical Industry Patient Satisfaction Hospitals 98

Bill of Health

NOVEMBER 7, 2023

Developed outside of official channels, there is little that the HR Principles do, or can do, on accountability. However, their detailed, public health emergency-specific guidance provide powerful potential for accountability through other mechanisms.

COVID-19 284

COVID-19 Public Health World Health Governance 284

Health Populi

SEPTEMBER 1, 2020

This new work-flow for clinicians led to fast-adoption of virtual care platforms – telemedicine, tele-conferencing with patients via apps like Zoom and Skype along with commercially-built telehealth channels, and the prescription and use of remote health monitoring devices placed in patients’ homes.

COVID-19 124

COVID-19 Doctors Telemedicine Nurses 124

HIT Consultant

MAY 2, 2022

Improve patient engagement with the ability to send regular communications to patients via their preferred channel of communication (SMS, phone, and in-app video calls) that act as a reminder, provide additional advice, and encourage engagement. Conveniently manage their health conditions and relationships with extended health care team.

Medical Billing 98

Medical Billing Compliance 98

Health Populi

NOVEMBER 21, 2023

In the remaining Top 20, we see Nike in the wellness/fitness space, Oracle (via Cerner and O’s legacy business) in EHRs and health data, and the social networks Instagram, Facebook, and YouTube quite prominent as platforms for consumers and health care organizations alike sharing information and supportive content.

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HIT Consultant

JULY 20, 2022

The European analysis cited above found that just 6% of healthcare providers’ inquiries were answered through online channels. Third, much of the content is in long form only and complex – it’s not readily reduced to “simple” questions and responses. Second, the labels and clinical information of new products change frequently.

Compliance 98

Compliance Regulatory Compliance 98

HIPAA Journal

JUNE 25, 2023

Unencrypted emails are not HIPAA compliant because they can be intercepted in transit and tampered with, or read by unauthorized individuals in a “man-in-the-middle” attack, in a similar way to email filters reading the content of emails to identify spam. Therefore, in the event of an email being intercepted, there would be no data breach.

HIPAA 52

HIPAA Compliance Compliance Officers Ransomware 52

Healthcare IT Today

JULY 21, 2023

Whether it’s a patient who cannot use their hands to signal for a nurse to change the television channel, or a surgeon who wants to adjust the music volume in the operating room, voice-enabled devices and apps create new possibilities across the healthcare ecosystem. Voice-enabled devices will become more commonplace in hospitals as well.

ADA 97

ADA Nurses Hospitals 97

HIT Consultant

MAY 17, 2023

Executives at the IDN level highly value Epic for its seamless integration between acute care and LTC, along with effective communication channels. MatrixCare stands out for its extensive range of content and resources, offering knowledgeable trainers, on-site assistance, webinars, and detailed documentation.

COVID-19 98

COVID-19 Nurses 98

HIT Consultant

JANUARY 3, 2023

With the advent of ransomware-as-a-service combined with a lack of resources to investigate attacks in-house for healthcare organizations, elaborate and devastating cyber attacks against healthcare, specifically through business communication channels are likely to increase in scale and sophistication. . Jumping Over the Compliance Hurdle.

Compliance 52

Compliance Ransomware Fraud Regulatory Compliance 52