Healthcare IT News - Telehealth

DECEMBER 7, 2020

Mount Sinai Hospital in New York City has had a serious challenge throughout 2020: to keep in touch with patients who do not have COVID-19 during the pandemic. Patient satisfaction: level of satisfaction with this device/service as gauged by a questionnaire embedded into the devices. THE PROBLEM.

COVID-19 141

COVID-19 Patient Satisfaction Hospitals Telemedicine 141

Healthcare IT News - Telehealth

JANUARY 5, 2021

The children live nationwide but the focus is on areas heavily impacted by COVID-19, such as the Northeast and the central and southeastern U.S. In April 2020, UPMC Children's received funding from a telehealth program of the FCC. THE PROBLEM. MEETING THE CHALLENGE. " USING FCC AWARD FUNDS.

COVID-19 173

COVID-19 Electronic Medical Records Patient Satisfaction Telemedicine 173

Healthcare IT News - Telehealth

JANUARY 12, 2022

MCHS had multiple telehealth platforms prior to COVID-19. Two additional platforms were launched in response to COVID-19. MCHS has offered telehealth services for almost 25 years, which prepared the organization to respond to COVID-19. THE PROBLEM. " Chris Meyer, Marshfield Clinic Health System.

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COVID-19 Patient Satisfaction Hospitals Telemedicine 151

Healthcare IT News - Telehealth

AUGUST 5, 2020

Before the COVID-19 pandemic struck, Greene County General Hospital in Linton, Indiana, faced challenges in providing access to care because the area has transportation barriers. Patients may live miles away from the nearest clinic and may not have reliable transportation or resources. THE PROBLEM. MARKETPLACE.

COVID-19 173

COVID-19 Nursing Homes Patient Satisfaction Hospitals 173

Health Populi

JULY 20, 2020

Patients embraced virtual care and communications at very high rates in the first months of the pandemic, and want to continue to use telehealth platforms after the pandemic ends. Accenture polled 2,700 patients around the world, 450 participants each from China, France, Germany, Japan, the U.K., and the U.S.

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COVID-19 Patient Satisfaction Public Health Doctors 172

Healthcare IT News - Telehealth

OCTOBER 1, 2020

Patient satisfaction with telehealth services has been increasing during the COVID-19 pandemic, but hurdles are still in place, a J.D. According to its 2020 U.S. The COVID-19 pandemic paved the way, in many respects, for an enormous uptick in telehealth use. Power report released Thursday found.

COVID-19 144

COVID-19 Patient Satisfaction Doctors 144

Healthcare IT News - Telehealth

FEBRUARY 1, 2021

"We conducted a formal request for proposal throughout 2019 [and] 2020 where we evaluated several vendors to select the one who best suited our needs," said Brandy Knudson, virtual care project manager in the remote patient engagement and monitoring virtual care department at the University of Michigan Medical Group.

Hospitals 161

Hospitals COVID-19 Nurses Patient Satisfaction 161

Healthcare IT News - Telehealth

AUGUST 3, 2020

Telemedicine has been particularly important because of the large, multistate service region with many rural and frontier patients, mountain passes and snow that complicate travel, and limited numbers of pediatric subspecialists in the Rocky Mountain region outside of Denver. THE PROBLEM.

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Telemedicine COVID-19 Patient Satisfaction Hospitals 216

Healthcare IT News - Telehealth

JULY 27, 2021

If they don't act before the end of the COVID-19 public health emergency, the groups said, Medicare beneficiaries "will lose access to virtual care options which have become a lifeline to many." "Many of the telehealth flexibilities are temporary and limited to the duration of the COVID-19 public health emergency.

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COVID-19 Medicare Medicare Public Health 212

Healthcare IT News - Telehealth

AUGUST 23, 2022

In January 2020, the organization launched a remote patient monitoring pilot, working with vendor Health Recovery Solutions to monitor CHF patients after discharge from the hospital. Upon discharge, patients often need support to understand their symptoms and warning signs after returning home. THE PROBLEM.

COVID-19 174

COVID-19 Licensing Patient Satisfaction Hospitals 174

Healthcare IT News - Telehealth

MARCH 8, 2022

The COVID-19 crisis, though, triggered a rapid scale-up. million telehealth episodes of care – representing a 98% increase in telehealth episodes of care when compared to fiscal year 2020. Leonie Heyworth, director of synchronous telehealth and a deputy director in VA's Office of Connected Care.

Department of Veterans Affairs 147

Department of Veterans Affairs COVID-19 Patient Satisfaction Telemedicine 147

MRO Compliance

DECEMBER 23, 2022

As I’m sure many of us can relate, since the COVID-19 pandemic in 2020, life looks different in many ways. Patient satisfaction from virtual visits with their healthcare providers appears to be comparable to traditional in-person visits. However, for HIM departments, the considerations are more complex.

Patient Satisfaction 130

Patient Satisfaction COVID-19 130

Healthcare IT News - Telehealth

DECEMBER 28, 2020

Sun River's 64 health center sites (including both directly operated FQHCs and sub-recipient sites) serve more than 245,000 patients annually in both urban and rural medically underserved communities. The advent of COVID-19 radically disrupted the paradigm in which Sun River Health was operating. THE PROBLEM.

Telemedicine 177

Telemedicine COVID-19 Patient Satisfaction Public Health 177

Healthcare IT News - Telehealth

JANUARY 12, 2021

" Notably, Ochsner's technology array is one conduit that has allowed the health system to quickly respond to patient care during the COVID-19 pandemic. "Ochsner performed more than 300,000 virtual visits in 2020; 90,000 provider-to-provider encounters across our health facilities and partnerships.

Telemedicine 155

Telemedicine Patient Satisfaction COVID-19 Hospitals 155

Healthcare IT News - Telehealth

OCTOBER 12, 2021

These can be categorized in three areas: patient/staff safety, communication and logistics. Patient and staff safety, which are primary concerns, were especially critical after the COVID-19 outbreak and subsequent mandatory shut-downs nationally. THE PROBLEM. " Reshma Patel Stone, Albert Einstein Medical Center.

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COVID-19 Licensing Patient Satisfaction Nurses 182

Healthcare IT News - Telehealth

NOVEMBER 10, 2020

Prior to the COVID-19 pandemic, very few clinical areas at Upstate Medical University in Syracuse, New York, had established telemedicine programs, and there was little synergy among them and the organization’s Epic enterprise EHR. This allowed providers and staff to call into COVID-19 rooms from the nursing station.

Telemedicine 178

Telemedicine COVID-19 Patient Satisfaction Nurses 178

Healthcare IT News - Telehealth

SEPTEMBER 7, 2021

"We believe that healthcare institutions should focus on the value telehealth can deliver both to patients and the healthcare system overall," wrote the report authors. The report sought to identify trends in virtual care utilization amidst the recent months of the COVID-19 pandemic. WHY IT MATTERS. THE LARGER TREND.

Telemedicine 182

Telemedicine Patient Satisfaction COVID-19 Doctors 182

Health Populi

OCTOBER 5, 2020

In the first six months of the COVID-19 pandemic, telehealth was a “bright spot in the ‘new normal,’” according to a report from J.D. Power, Telehealth Patient Satisfaction Surges During Pandemic but Barriers to Access Persist. The study was fielded in June-July 2020 among 4,302 U.S.

Doctors 141

Doctors COVID-19 Patient Satisfaction Telemedicine 141

Healthcare IT News - Telehealth

FEBRUARY 3, 2022

Angela Skrzynski, clinical lead for urgent care telehealth for COVID-19 remote patient monitoring and care after COVID-19 programs at Virtua Health. "Conditions treated include COVID/URI symptoms, rashes, UTI, ear and eye complaints, musculoskeletal injuries and so much more.

US Department of Health and Human Services 126

US Department of Health and Human Services COVID-19 Patient Satisfaction Nurses 126

Healthcare IT News - Telehealth

MAY 2, 2022

What were some of your findings regarding telehealth and environmental impact during the COVID-19 pandemic? To provide some context, 800 telehealth appointments occurred between July 2019 and February 2020. Since the onset of the pandemic in March 2020, the medical center has delivered 768,970 telehealth visits.

Patient Satisfaction 182

Patient Satisfaction COVID-19 Hospitals 182

HIT Consultant

FEBRUARY 8, 2022

Additional practice priorities included improving patient satisfaction (32%), improving patient outcomes (21%), spending less time doing paperwork (12.34%), and improving staff satisfaction (5.65%). COVID-19 Pandemic Impact on Healthcare Practices. COVID-19 Pandemic Impact on Healthcare Practices.

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COVID-19 Patient Satisfaction 52

Healthcare IT News - Telehealth

APRIL 17, 2020

“A little over two years ago, I developed the policies and practice around telehealth, but it was not well-promoted or used by many, in contrast to the explosion of use we have experienced since the COVID-19 pandemic.” Click here for the feature story on telemedicine vendors in the age of COVID-19.

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COVID-19 Telemedicine Patient Satisfaction Health Outcomes 191

Healthcare IT News - Telehealth

APRIL 23, 2021

This is the sixth instalment in Healthcare IT News ' feature story series, "Health IT Lessons Learned During the COVID-19 Era." " Fisne also said that patient satisfaction is up with the rise of telehealth. These included calls oriented around COVID-19 and resulting mental health issues.

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COVID-19 Telemedicine Patient Satisfaction Hospitals 215

HIT Consultant

DECEMBER 12, 2023

This is where remote patient monitoring (RPM) comes in as an important tool. In its 2020 End-Stage Renal Disease (ESRD) Prospective Payment System (PPS) final rule , the CMS added a new transitional add-on payment for dialysis machines used in patient homes.

Patient Satisfaction 119

Patient Satisfaction COVID-19 Payment Systems Doctors 119

Healthcare IT News - Telehealth

JULY 2, 2021

In this 11th installment in Healthcare IT News ' Health IT Lessons Learned in the COVID-19 Era feature series, we speak with three health IT leaders from points across the map, including: Dr. Andrew W. They have seen better patient engagement, lower no-show rates and higher provider and patient satisfaction."

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COVID-19 Ransomware Hospitals Telemedicine 194

Healthcare IT News - Telehealth

JULY 13, 2020

This, in turn, could give patients' feelings about virtual care higher potential leverage: If they don't have to rely on telehealth, but want to, how might that figure into conversations among policymakers about future regulatory steps?

Patient Satisfaction 215

Patient Satisfaction COVID-19 215

Healthcare IT News - Telehealth

FEBRUARY 18, 2022

The COVID-19 pandemic unlocked new avenues to extend care beyond brick-and-mortar facilities. But as health systems have turned to telemedicine to bridge the gap between in-person services and at-home needs, stakeholders stress the importance of optimizing access for a broad range of patients.

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COVID-19 Telemedicine Patient Satisfaction HIPAA 114

Healthcare IT News - Telehealth

FEBRUARY 7, 2023

" William Manzie, Memorial Healthcare System Telehealth technology has helped to address many of these problems by providing remote access to healthcare services, reducing costs, improving continuity of care, and increasing patient engagement and adherence to treatment plans.

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COVID-19 Patient Satisfaction Telemedicine Hospitals 122

Healthcare It News

DECEMBER 3, 2021

"We were in implementation planning stages for patient self-check-in when COVID-19 hit," she continued. Those patients appreciate that they can register via one main chart with each of their children integrated as sub-categories. "For our 2020 report, 267,000 manual tasks were automated with Qure4u.

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COVID-19 Patient Satisfaction Telemedicine Medicare 209

Jane Sarashon

OCTOBER 26, 2022

Or, perhaps, you asked the pharmacist staffing your favorite grocery store Rx counter to give you the latest vaccine to keep COVID-19 variants at-bay. Millions of people received COVID-19 vaccinations from pharmacies in their communities, close to home, experiencing high levels of patient satisfaction.

COVID-19 Vaccine 56

COVID-19 Vaccine COVID-19 Patient Satisfaction Nurses 56

Health Populi

JULY 8, 2020

The core business of hospitals is patient care, often baked with teaching and research. But wait — there’s more, asserts the Lown Institute in their approach to ranking America’s Best Hospitals in 2020. The COVID-19 pandemic has uncovered equity as a root cause of being exposed to, and dying from, the coronavirus.

Hospitals 98

Hospitals COVID-19 Patient Satisfaction 98

Healthcare IT News - Telehealth

FEBRUARY 23, 2022

" Additionally, working with athenahealth allowed CareTeam to advance its whole-patient approach to care, which was pushed to the forefront amid the pandemic as COVID-19 placed a greater focus on the importance of effectively treating comorbidities. For example, the average patient satisfaction score is 98%.

Patient Satisfaction 116

Patient Satisfaction COVID-19 Health Outcomes 116

Healthcare IT News - Telehealth

AUGUST 2, 2022

The Stony Brook Medicine health system, which, before COVID-19, had already grown from a two-hospital system to a four-hospital system with the inclusion of Eastern Long Island Hospital and Southampton Hospital, reflects a diverse and geographically widespread patient population of more than 1.4

Hospitals 126

Hospitals COVID-19 Electronic Medical Records Patient Satisfaction 126

YouCompli

JUNE 29, 2022

Telehealth use has soared, reaching nearly 53 million visits in 2020. As virtual care requirements for telehealth evolve, we explore how compliance officers can support patient care and help their organizations stay up to date. “Not the end of COVID-19. Related: Telehealth policies and programs center on patient care.

Compliance Officers 52

Compliance Officers Compliance Telemedicine Medicare 52

AIHC

SEPTEMBER 5, 2023

Compliance Considerations for Best Outcomes Written in collaboration with the AIHC Volunteer Education Committee Delivering mental health services via telehealth has increased since the COVID-19 pandemic. Higher rates of use of telehealth are now standard in many practices since the coronavirus disease 2019 (COVID-19) pandemic.

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COVID-19 Telemedicine Compliance Informed Consent 59

HIT Consultant

NOVEMBER 2, 2021

While reimbursement reforms and regulatory actions have helped realize measurable gains in population health and overall spending, progress on the patient experience piece hasn’t always been as clear-cut. Firstly, patient satisfaction is a hard concept to quantify. Even the basic patient check-in is fraught with problems.

Informed Consent 98

Informed Consent Patient Satisfaction COVID-19 98

Healthcare IT News - Telehealth

FEBRUARY 15, 2022

The COVID-19 pandemic has been an eye-opener for what really matters in both personal and professional life. Healthcare providers are especially faced with new challenges: balancing best-practice patient care, reworking guidelines to protect and support their personnel, and much more. Allows for Easy Patient Follow-Up.

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COVID-19 Telemedicine Patient Satisfaction Hospitals 167