Remove topics patient-access
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Patient concerns in healthcare digitalisation: Rising inequalities

Healthcare IT News - Telehealth

Digitalisation in healthcare holds the promise of optimising processes and expanding access to care. In some European countries such as Slovenia, Croatia, Estonia, Poland and Hungary, patients can access national portals that contain their prescriptions, referrals, discharge letters, etc. What do patients worry about?

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HIMSSCast: Managing critical patient feedback in real time

Healthcare It News

Whether they are on Standford's inbound and outbound calls, automated voice systems or mobile channels, patients can be heard through the health system's engagement tools and processes. At Standford Healthcare, that information flows across channels – including written letters – and drives patient relation team workflows.

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HIMSSCast: Five steps to a better patient experience

Healthcare It News

"While organizations are counting on efficiency gains and prime customer satisfiers like convenience and greater access to health information and greater provider collaboration, the foundation of future customer experience initiatives must be built on delivering empathy at scale."

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HIMSSCast: Whole person care and data interoperability drivers

Healthcare It News

Social determinants of health – the food, shelter and security attributes of patients that exist outside of care settings – contribute disproportionate risks for disease, hospital readmissions and a lack of access to quality healthcare among vulnerable populations, including people on Medicare. Like what you hear?

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Asynchronous video for pre-op boosts patient and staff experience

Healthcare It News

THE PROBLEM Thunder Bay Regional Health Sciences Center (TBRHSC) staff know that with limited health resources throughout Northwestern Ontario, it's very important they work together across all hospitals that provide surgical services to improve access to care for remote and rural patients.

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Do Patients Want Their Health Info? – #HITsm Chat Topic

Healthcare IT Today

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 6/3 at Noon ET (9 AM PT). This week’s chat will be hosted by John Lynn (@techguy) from @hcittoday on the topic “Do Patients Want Their Health Info?” Many patients have worked really hard in order to access their health data.

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Access to Care and Digital Health/Health IT – #HITsm Chat Topic

Healthcare IT Today

We’re excited to share the topic and questions for this week’s #HITsm chat happening Friday, 7/22 at Noon ET (9 AM PT). This week’s chat will be hosted by Derek Streat from @dexcare on the topicAccess to Care and Digital Health/Health IT. ”. Join us for this week’s #HITsm chat where we’ll be discussing the following topics.

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