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How To Improve Your Patient Access Services

Electronic Health Reporter

Want to rapidly improve your hospital’s brand, reputation and financial prospects? Look no further than patient access (PA), typically the front-line “face” of a healthcare provider and instrumental to an organization’s clinical, financial and reputational success. By Chelsea White, consultant, Freed Associates.

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The future of technology can make your hospital a model of care and efficiency

Healthcare It News

By Martin Jones Current and emerging medtech change how hospitals, clinics, and medical practices deliver care. Yet, healthcare organizations face workforce and security challenges – ones that must be met while also appeasing the growing demands from patients.

Hospitals 251
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CIO shows what a service center can do for patient access and experience

Healthcare It News

Consumers have become more savvy – and more choosy – about where and how they receive their healthcare services, and they can be tough customers if the care that's delivered to them does not meet expectations. They've come to expect convenience, affordability and accessibility.

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Finding success in localising digital tech

Healthcare It News

Not-for-profit organisation Salveo Healthcare has recently introduced a remote patient monitoring technology from the United Kingdom to support its delivery of preventative care in Tasmania. In February, it started piloting Spirit Health's Clinitouch technology as part of its in-home nursing care service, Advanced Preventative Care (APC).

Nurses 220
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Leveraging the cloud and AI to transform the patient experience

Healthcare It News

Whether they are about mental health, COVID, general health concerns or any number of other issues, healthcare provider organizations constantly are managing droves of calls from patients. Frost & Sullivan recently surveyed 129 healthcare decision makers to discover how contact centers changed as a result of the pandemic.

HIPAA 312
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Healthcare’s Digital Evolution: Transforming Patient Care with Your EHR

Healthcare IT Today

The following is a guest article by Bill Lewkowski, Vice President of Strategic Client Services at HCTec Gone are the days when patients or couriers physically transported copies of patient records from their primary care physician’s office, lab or imagining center to a specialist.

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Keys to improving the patient experience, from the experts

Healthcare It News

Since the onset of the pandemic, patient experience scores from Press Ganey, a firm with more than 40 years of experience in patient experience, have taken a drastic dive – with much of the data pointing to staffing shortages and other challenges as key indicators of the decline in scores.

Doctors 262