Medisys Compliance

NOVEMBER 18, 2022

Before a certain treatment, service, gadget, or drug is given to the patient in order to qualify for coverage, doctors and other healthcare professionals must acquire in advance approval from a health insurance plan (known as a “prior authorization” or “PA”) process. Boost general practice output. Wrapping Up.

Medical Billing Outsourcing 98

Medical Billing Outsourcing Medical Billing Doctors Patient Satisfaction 98

Health Populi

SEPTEMBER 27, 2018

What drives people to engage on their patient journeys has a lot more to do with practical matters of care like convenience, cost, and bedside manner, Deloitte says, than what the firm terms “bells and whistles. Specifically, 50% of health consumers search to see their providers are in-network, to avoid surprise medical bills.

Doctors 84

Doctors Patient Satisfaction Nurses Medical Billing 84

Health Populi

AUGUST 23, 2021

One of the challenges has been price transparency, which is the central premise of this weekend’s New York Times research-rich article by reporters Sarah Kliff and Josh Katz: Hospitals and Insurers Didn’t Want You to See These Prices. Patients have been much more forthcoming than hospitals, the journalists have found.

COVID-19 85

COVID-19 Medical Billing Health Insurance Hospitals 85

Medisys Compliance

MARCH 27, 2023

Medical staff credentialing: This is the process of verifying the qualifications, training, and experience of physicians, nurses, and other healthcare professionals who work in a hospital or healthcare organization. This trust can lead to increased patient satisfaction and retention.

Malpractice 52

Malpractice Medical Billing Outsourcing Governance Patient Satisfaction 52

Health Care Law Brief

NOVEMBER 9, 2021

By way of background, the No Surprises Act and its implementing regulations provide new federal protections against surprise medical billing. The “thumb on the scale” QPA presumption may have less of an impact on providers that are “must-haves” for a plan based on clinical importance, or high patient-satisfaction scores.

Medical Billing 75

Medical Billing Due Diligence Compliance Patient Satisfaction 75

Healthcare IT Today

FEBRUARY 1, 2024

However, customer service as part of patient satisfaction is one area where there is no agreed-upon benchmark. The COPC (Customer Operations Performance Center), a global leader in contact center management, auditing, and training, recommends 84% or higher as the world-class patient satisfaction standard to strive for.

Patient Satisfaction 97

Patient Satisfaction Medical Billing Hospitals 97

HIT Consultant

SEPTEMBER 7, 2021

With the No Surprises Act taking effect in less than four months, it is critical that hospitals and providers leverage technology to ensure patients are informed about their expected care costs prior to receiving services. Leverage existing patient cost estimation tools to enhance transparency.

Medical Billing 52

Medical Billing Hospitals Patient Satisfaction Medicaid 52

Health Populi

NOVEMBER 27, 2019

While customer satisfaction with health insurance plans slightly increased between 2018 and 2019, patient satisfaction with hospitals fell in all three settings where care is delivered — inpatient, outpatient, and the emergency room, according to the 2018-2019 ACSI Finance, Insurance and Health Care Report.

Hospitals 68

Hospitals Patient Satisfaction Doctors Health Care Reform 68