Remove Health Insurance Remove Hospitals Remove Medical Billing Remove Patient Satisfaction
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Tools for Paying Medical Bills Don’t Help Health Consumers Manage Their Financial Health

Health Populi

There’s a gap between the supply of digital health tools that hospitals and health systems offer patients, and what patients-as-consumers need for overall health and wellbeing. Patient-facing digital tools help patients with fairly basic tasks like making appointments, seeking doctors, and paying bills.

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5 Trends to Look for in Healthcare Cost Transparency

HIT Consultant

Paul Ketchel, CEO of MDsave Over two years have passed since the hospital price transparency rule was enacted. Unfortunately, America still struggles with high, painfully opaque pricing across healthcare that hurts employers, workers, patients, and taxpayers. At the same time, 100 million Americans find themselves in healthcare debt.

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Why Is So Much “Patient Experience” Effort Focused on Financial Experience?

Health Populi

One of the challenges has been price transparency, which is the central premise of this weekend’s New York Times research-rich article by reporters Sarah Kliff and Josh Katz: Hospitals and Insurers Didn’t Want You to See These Prices. Patients have been much more forthcoming than hospitals, the journalists have found.

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A Detailed Guide On Prior Authorization Process In RCM

Medisys Compliance

Before a certain treatment, service, gadget, or drug is given to the patient in order to qualify for coverage, doctors and other healthcare professionals must acquire in advance approval from a health insurance plan (known as a “prior authorization” or “PA”) process. Boost general practice output.

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The Devil may be in the Details of the Part II No Surprises Act IFR

Health Care Law Brief

By way of background, the No Surprises Act and its implementing regulations provide new federal protections against surprise medical billing. The “thumb on the scale” QPA presumption may have less of an impact on providers that are “must-haves” for a plan based on clinical importance, or high patient-satisfaction scores.

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Hospitals Suffer Decline in Consumer Satisfaction

Health Populi

While customer satisfaction with health insurance plans slightly increased between 2018 and 2019, patient satisfaction with hospitals fell in all three settings where care is delivered — inpatient, outpatient, and the emergency room, according to the 2018-2019 ACSI Finance, Insurance and Health Care Report.