Upstate Medical University decreases no-shows by 59% with telehealth, which patients love
Healthcare IT News - Telehealth
NOVEMBER 10, 2020
“Our immediate solution was to make available an audio/video communication to all outpatient areas first and ensure all patients for whom face-to-face visits were not critical could connect with their providers. ” The only HIPAA-compliant vendor Upstate had immediate access to and currently was using was WebEx.
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