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Talkdesk talks about the benefits of being an early adopter of ChatGPT

Healthcare It News

In today’s hypercompetitive market, where retail disruptors such as CVS Health and Walmart Health are leveraging strong consumer-centric business models, substandard patient and member experience will cost payers and providers in reduced revenue and diminished market share. More than 330,000 U.S.

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Tele-psychiatry helps small provider expand services, treat during pandemic

Healthcare IT News - Telehealth

As is the case nationally, psychiatry is in limited supply in the area of River Valley Health and Dental Center in Williamsport, Pennsylvania. That said, as a large primary care office offering integrated behavioral health, it was important to expand mental health services to include specialty care for patients.

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Florida woman to pay $20.3M after using telemedicine to shield alleged fraud

Healthcare IT News - Telehealth

Department of Justice announced earlier this month that an Indian Rocks Beach, Florida-based woman has pleaded guilty to conspiracy to commit healthcare fraud and filing a false tax return. In reality, the DOJ alleges, the conspirators had bribed doctors to approve the claims. Kelly Wolfe and her company, Regency, Inc., WHY IT MATTERS.

Fraud 179
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Psychiatric Care in Crisis

Bill of Health

By Zainab Ahmed Psychiatric care in the Emergency Department is all-or-nothing and never enough. The ED acts as a safety-net for a failing health system, one that places little value on mental health services, either preventative or follow-up. Upon discharge, our patients are, once again, on their own.

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Consumers’ Embrace of Digital Health Tech Stalls, and Privacy Concerns Prevail – Accenture’s 2020 Research

Health Populi

Millions of dollars and developers’ time have been invested in conceiving and making digital health tools. Use of mobile apps to track personal health activity fell from nearly 1 in 2 consumers to 1 in 3. Use of wearable tech nearly halved, from 33% to 18%, between 2018 and 2020.

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Virtua Health offers lessons in creating a Digital Transformation Office, Part 2

Healthcare IT News - Telehealth

Virtua Health's successful "get human fast" online engagement platform propelled patients to interact with staff and clinicians expanded to virtual consultations, chatbots and RPM. The enterprise health system created six distinct service lines supported by the Centers for Disease Control and Prevention.

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From Evolution to Innovation, from Health Care to Health: How Health Plans With Collaborators Are Re-Defining the Industry

Jane Sarashon

As a constant observer and advisor across the health/care ecosystem, for me the concept of a “health plan” in the U.S. Furthermore, health plan members now see themselves as medical bill payers, seeking value and consumer-level services for their health insurance premium investment. is getting fuzzier by the day.