Telehealth Bolsters Patient Satisfaction (J.D. Power), and Providers Are Working to Catch Up (BDO)
Health Populi
JUNE 6, 2021
On the consumer demand side, patients’ growing use of telehealth in the COVID-19 pandemic along with more frequent digital contacts with health plans bolstered member satisfaction, discovered by t he J.D. Commercial Member Health Plan Study. The post Telehealth Bolsters Patient Satisfaction (J.D.
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