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Using Tech To Improve The Patient Experience

Electronic Health Reporter

Going to a hospital or other healthcare practice has always been a stressful process for patients. To ensure that their patients are comfortable, healthcare providers need to make sure they are improving the customer experience […]. Illegal copying is prohibited.

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Nurses have a deep distrust of AI – but transparency and training could help

Healthcare It News

"Nurses are all for tech that enhances our skills and the patient care experience, but what we are witnessing in our hospitals is the degradation and devaluation of our nursing practice through the use of these untested technologies," she said.

Nurses 308
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The IT strategy behind a groundbreaking new $2B pediatric hospital

Healthcare It News

It features deep device integration, artificial intelligence, location awareness, video and patient engagement technology – all focused on helping clinicians save steps and make better decisions while providing an excellent patient experience. Children's Healthcare of Atlanta Arthur M. It cost more than $2 billion.

Hospitals 276
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HIMSSCast: Toward a more human-centered approach to hospital stays

Healthcare It News

Rebecca Pinn, director of innovation strategy at EPAM Continuum, specializes in creative thinking about experience design. Pinn joined Healthcare IT News Executive Editor Mike Miliard to talk about how hospitals could do better using wearable devices and sensors, TV monitors, machine learning for clinical notes and more.

Hospitals 268
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Prisma Health saves $4M, and counting, with patient engagement tech

Healthcare It News

Prisma Health, the largest nonprofit healthcare provider in South Carolina, says that by integrating digital patient communications, it's decreased no-shows to the tune of $4 million in savings within the first two years. "As a result - we’re seeing more and more patients show up for their appointments."

Doctors 274
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Patients benefit from AI-powered care navigator at Columbia Memorial Health

Healthcare It News

Patients would look for their symptoms on Google and seek care at other hospitals and health systems in the region that had a stronger digital presence. PROPOSAL So CMH launched a digital front-door patient experience project, powered by artificial intelligence. Convert online traffic into qualified patient leads.

COVID-19 298
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Patient concerns in healthcare digitalisation: Rising inequalities

Healthcare IT News - Telehealth

In some European countries such as Slovenia, Croatia, Estonia, Poland and Hungary, patients can access national portals that contain their prescriptions, referrals, discharge letters, etc. In other countries such as Belgium and Spain, patients can access regional portals. What do patients worry about? Is it safe?