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HIMSSCast: Managing critical patient feedback in real time

Healthcare It News

Whether they are on Standford's inbound and outbound calls, automated voice systems or mobile channels, patients can be heard through the health system's engagement tools and processes. At Standford Healthcare, that information flows across channels – including written letters – and drives patient relation team workflows.

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HIMSSCast: Toward a more human-centered approach to hospital stays

Healthcare It News

She also recently had an extended hospital stay that gave her time to do some thinking about some ways patient-facing technologies could be tailored to enable a much more humane and comfortable experience for inpatients and the clinicians who care for them. As crisis mode ends, hospitals renew focus on the patient experience.

Hospitals 250
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Patient experience: new perspectives on person-focused care

Healthcare IT News - Telehealth

Feature More than ever before, healthcare organizations are working harder to prioritize the patient experience. Mere "patient engagement" isn't enough anymore. News The future of healthcare: What 2022 could bring A look ahead at what the uptick in interest and usage of digital health will mean for the future of.