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Key Components of A Digital Front Door Healthcare Experience Strategy

Electronic Health Reporter

By Mike Pietig, vice president of healthcare experience, Avtex Solutions. Many healthcare organizations today offer a multichannel engagement approach, presenting online and mobile access to services and even care. Adopting digital channels is a great […].

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Patient portal opens new entry points to care at Lurie Children's Hospital

Healthcare It News

And with more than 50% of patients on Medicaid , time is difficult to come by for many parents and a scheduling opportunity to receive care at Lurie Children’s should not be a barrier to care, said Ravi Patel, vice president of digital health at Ann & Robert H. Regardless, it was a time-consuming process.

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Providers' best weapon against the 'retail revolution'? Digital health transformation

Healthcare It News

In recent years, the retail industry has been colliding with the healthcare industry. This revolution has been characterized by the rapid advance of large retailers into and across healthcare delivery and technology. She has been a keen observer of the retail revolution and the impact it is having on healthcare.

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Providence pivots digital consumer tools for COVID-19 response

Healthcare IT News - Telehealth

It examined some of tools and strategies that stand to gain ground in the months ahead as health systems build on lessons learned during the coronavirus crisis. " This term "digital front door" is not a new one, of course. "Well, we did it really quick to get it, you know, ready for the surge.

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The State of Digital Health Investment and What It Means for Health Organizations

HIT Consultant

Bob Farrell, CEO, mPulse Mobile Over the last several years there’s been significant investment in digital healthcare startups and growth-stage organizations, particularly those showing technical innovation that delivers improved health outcomes and more efficient care delivery models. Health equity remains a significant challenge.

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Fighting Front-End Staff Burnout Without Compromising Care

HIT Consultant

Research tells us that self-advocacy in healthcare is important, for both patients and providers. Patients must navigate the complex, fragmented healthcare ecosystem to advocate for personal needs and have their voices heard. The impact of front-end staff burnout. can set the tone for the rest of the patient experience.

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A guide to telehealth vendors in the age of COVID-19

Healthcare IT News - Telehealth

Telehealth always has been a key pillar of technology-enabled care delivery that helps hospitals, health systems and group practices deliver quality care at a distance – and often also gain efficiencies, improve patient and provider satisfaction and save costs. Some vendors are even giving away products and services free.

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