Healthcare It News

APRIL 12, 2024

ChatGPT has been making an impact on enduring healthcare challenges. Many providers and patients are reporting the artificial intelligence helping with preventative care and preventing non-emergent emergency department visits.

Doctors 305

Doctors Hospitals Nurses Patient Satisfaction 305

Healthcare It News

DECEMBER 5, 2023

To better support personalized care, Qualtrics patient experience data will be integrated with Epic to flag potential problems or concerns for patients. If a patient reports scheduling frustrations, Qualtrics can flag it in Epic for the right team through the new integration.

Health Outcomes 251

Health Outcomes 251

Healthcare It News

MARCH 11, 2024

Patient engagement is high on the list of important trends that healthcare CIOs and other health IT leaders at provider organizations are working on. Intelichart, in Booth 3920 at HIMSS24, is a vendor of patient engagement technologies for provider organizations. Those days are over.

Patient Satisfaction 240

Patient Satisfaction Health Outcomes Licensing 240

Healthcare IT News - Telehealth

MAY 1, 2024

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. What aspects of a hospital's or health system's patient experience can telemedicine touch?

Telemedicine 156

Telemedicine Patient Satisfaction Hospitals Nurses 156

Healthcare It News

MARCH 7, 2024

ASX-listed medication management platform MedAdvisor is working to introduce conversational AI to elevate the patient experience for its partner pharmacies. Conversational AI can also assist in providing patients with accurate education about medications.

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Healthcare It News

MAY 6, 2024

Children's Healthcare of Atlanta Arthur M. It was built from the ground up with the very latest healthcare information technology. Meller is chief information officer at Children's Healthcare of Atlanta Arthur M. Blank Hospital is scheduled to open this September. It cost more than $2 billion. Blank Hospital.

Hospitals 186

Hospitals Nurses Healthcare information Technology 186

Healthcare It News

APRIL 15, 2024

Primary care physicians are the heart of healthcare delivery in the United States. In addition to providing many crucial health services, they are the traffic cop to all the other forms of healthcare throughout a health system. Please explain how, and the value virtual primary care adds here.

Telemedicine 237

Telemedicine Health Outcomes Hospitals 237

Healthcare It News

JANUARY 19, 2024

Nuance Communications, part of Microsoft, announced the general availability of Nuance Dragon Ambient eXperience Copilot for documentation assistance in Epic electronic health records. Nuance noted patients surveyed were positive about the use of genAI during appointments.

Public Health 310

Public Health 310

Healthcare It News

APRIL 8, 2024

THE PROBLEM Thunder Bay Regional Health Sciences Center (TBRHSC) staff know that with limited health resources throughout Northwestern Ontario, it's very important they work together across all hospitals that provide surgical services to improve access to care for remote and rural patients.

Nurses 233

Nurses Compliance Hospitals Doctors 233

Healthcare It News

FEBRUARY 22, 2024

Launched to help address health equity challenges facing Black cardiology patients, ChristianaCare said its digital medication adherence platform, developed with Story Health, has delivered significant improvements in outcomes for patients with hypertension and heart failure – two to three times in some key metrics.

COVID-19 230

COVID-19 HIPAA 230

HIT Consultant

MAY 6, 2024

Michael Zacharski, CEO of Brand Engagement Network (BEN) When it comes to the patient experience, time isn’t on our side. Even when patients get an appointment, they wait again (in the waiting room, exam room, and to be checked out) which affect patient satisfaction scores. What’s standing in the way?

Nurses 110

Nurses Doctors Patient Satisfaction Hospitals 110

Healthcare It News

DECEMBER 7, 2023

Hospitals and health systems, especially larger ones, are using AI in myriad new ways – including leveraging it for improved patient experience, and for better patient engagement with the goal of reducing health inequities. How did you originally see AI being a fit for improving the patient experience?

Patient Satisfaction 267

Patient Satisfaction Hospitals Health Outcomes Medicare 267

Healthcare It News

AUGUST 4, 2022

Whether they are about mental health, COVID, general health concerns or any number of other issues, healthcare provider organizations constantly are managing droves of calls from patients. Frost & Sullivan recently surveyed 129 healthcare decision makers to discover how contact centers changed as a result of the pandemic.

HIPAA 307

HIPAA Nurses Compliance 307

Healthcare It News

JANUARY 18, 2023

The 2023 Healthcare Experience Trends report aims to provide healthcare leaders with a global snapshot of insights and recommendations on what patients expect and what employees need. Patients' payer experiences were also flagged. Digitize and humanize every experience to make stronger connections.

Patient Satisfaction 271

Patient Satisfaction Hospitals Health Insurance Telemedicine 271

Healthcare It News

FEBRUARY 19, 2024

Even in regions where healthcare delivery mechanisms are abundant, demand can be overwhelming while other healthcare operational challenges interfere with patient outcomes. "They understand their customers and they understand the fact that they need to not completely upset the workflow."

Due Diligence 258

Due Diligence Governance Nurses 258

Healthcare It News

SEPTEMBER 7, 2023

By Martin Jones Current and emerging medtech change how hospitals, clinics, and medical practices deliver care. Yet, healthcare organizations face workforce and security challenges – ones that must be met while also appeasing the growing demands from patients.

Hospitals 246

Hospitals Patient Satisfaction Doctors Nurses 246

Healthcare It News

JUNE 24, 2022

Rebecca Pinn, director of innovation strategy at EPAM Continuum, specializes in creative thinking about experience design. Pinn joined Healthcare IT News Executive Editor Mike Miliard to talk about how hospitals could do better using wearable devices and sensors, TV monitors, machine learning for clinical notes and more.

Hospitals 260

Hospitals Patient Satisfaction Telemedicine Nurses 260

Healthcare It News

MARCH 28, 2024

WHY IT MATTERS The plan, which extends through the rest of this decade, is organized around four key goals to improve the experiences and outcomes for health IT users and the policy and technology aspects needed to support health IT and electronic health information users.

Public Health 255

Public Health Hospitals 255

Healthcare It News

DECEMBER 15, 2022

Matthew Gitelis, CEO of PatientIQ, a health IT company deriving insights from patient-reported outcomes data, has some thoughts about healthcare information technology in 2023. For one, that patient experience will be king in the year ahead. You predict the patient experience will be king in 2023.

COVID-19 242

COVID-19 Healthcare information Technology Governance 242

Healthcare It News

DECEMBER 29, 2023

Panel biomarker testing can unlock some of the mysteries of treating patients so that they experience fewer side effects, better quality of life, longer survival rates and potentially, lower costs. At least 22 states are opening up, or looking at how to open up access to it. Roxanne Persaud in the announcement.

Medicaid 250

Medicaid Medicaid Health Outcomes 250

Healthcare It News

JUNE 3, 2022

The emergency room is a stressful and unplanned way to begin a patient journey, and the Ruth and Harry Roman Emergency Department at Cedars Sinai in Los Angeles is one of the nation's busiest. "Patients have numerous interactions throughout a hospital visit. THE PROBLEM. " PROPOSAL. " Claude Stang, Cedars Sinai.

Patient Satisfaction 328

Patient Satisfaction Nurses Hospitals 328

Healthcare It News

MARCH 12, 2024

Patty Hayward, vice president and general manager for healthcare and life sciences at Talkdesk (in Booth 1991 at HIMSS24), said genAI has a clear and non-clinical use case in contact centers – which is perfect for healthcare since experts agree it's best to prove genAI in non-clinical settings first.

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Healthcare It News

MARCH 11, 2024

" Provider experience has been a crucial healthcare imperative in recent years – starting, arguably, a decade ago, when the Institute for Healthcare Improvement updated its famed Triple Aim to the Quadruple Aim , "adding the goal of improving the work life of health care providers, including clinicians and staff.

Nurses 217

Nurses Governance Hospitals 217

Healthcare It News

JULY 11, 2022

Connected Health Financial/Revenue Cycle Management Patient Engagement Smart health systems are realizing that they must think about their sustainable growth strategies in terms of end-to-end user experience. Paddy Padmanabhan Healthcare's newest pivot: consumer identity as the cornerstone of digital health.

HIPAA 269

HIPAA 269

Healthcare It News

FEBRUARY 12, 2024

SA Health and the Commission on Excellence and Innovation in Health (CEIH) recently announced the first go-live of the South Australia Statewide Patient Reported Measures (PRMs) Program. She also detailed how they are maintaining cybersecurity for both patients and clinicians amid growing threats.

Electronic Medical Records 214

Electronic Medical Records Hospitals Health Outcomes 214

Healthcare It News

MARCH 7, 2023

Louis, Missouri, has a special patient experience project coinciding with the opening of the Mercy Center for Performance Medicine and Specialty Care. The organization is bringing new capabilities to improve patient experience, lower cost and improve outcomes. Mercy, a massive health system based in St.

Hospitals 235

Hospitals 235

Healthcare It News

APRIL 7, 2023

If you aren’t already, pretend you’re the owner of a successful specialty healthcare practice. Or maybe you’re an administrator for a large regional healthcare system. How would you keep your organization afloat if more than half of your patients suddenly walked out the door and never returned?

COVID-19 337

COVID-19 Health Outcomes Hospitals 337

Healthcare IT News - Telehealth

MAY 7, 2024

Some federal and state legislators are seeking to mandate patient-caregiver ratios to help improve care and reduce nurse burnout. The Senate's Nurse Staffing Standards for Hospital Patient Safety and Quality Care Act prescribes requirements on direct care RNs and others. Chief among them: critical staffing challenges.

Nurses 103

Nurses Hospitals COVID-19 Public Health 103

Healthcare It News

FEBRUARY 15, 2024

Consumers have become more savvy – and more choosy – about where and how they receive their healthcare services, and they can be tough customers if the care that's delivered to them does not meet expectations. They've come to expect convenience, affordability and accessibility.

Patient Satisfaction 188

Patient Satisfaction HIPAA 188

Healthcare It News

JULY 6, 2023

A new value-based programme of the Victorian government's Transport Accident Commission has started collecting and analysing patient-reported outcomes and experiences. WHY IT MATTERS Valuable insights from patient-reported data will inform the clinical decision of TAC physiotherapists.

Health Outcomes 195

Health Outcomes Public Health Governance 195

Healthcare IT Today

MAY 6, 2024

Each day that passes, I’m seeing how ambient clinical voice has become the most impactful part of health IT since the $36 billion of stimulus money for EHR software. I believe every CIO, CMIO, and CMO should be evaluating this technology and understanding how it can help their organization.

Hospitals 86

Hospitals Doctors 86

Healthcare It News

DECEMBER 9, 2021

The COVID-19 pandemic has highlighted the importance of all kinds of healthcare information technology, from telehealth to artificial intelligence. Crunchbase estimates that healthcare technology companies have raised a record-breaking $36.6 Each locale collects patient data, but the data sets don't talk to each other.

COVID-19 328

COVID-19 Healthcare information Technology Health Insurance Doctors 328

Healthcare IT News - Telehealth

MAY 7, 2024

A recent study in the Journal of the American Medical Informatics Association finds significant association between the use of telehealth services and improved healthcare access and outcomes in communities negatively impacted by health disparities. How can increased telehealth services address and minimize this gap?

Hospitals 113

Hospitals Nursing Homes Nurses COVID-19 113

Healthcare It News

APRIL 17, 2023

Generative artificial intelligence presents opportunities across provider functions and changing patient experiences, says Erik Barnett, North America advisory health and life sciences lead and digital advisory practice leader with Avanade, a digital, cloud and advisory service provider to healthcare and other industries.

Doctors 281

Doctors Nurses Hospitals 281

Healthcare It News

AUGUST 25, 2023

Health systems have invested heavily in EHR foundations and IT infrastructure, but these resources are limited to clinical operations and patient record management. We interviewed Somai to get his expert views and experience. How important is improving patient engagement for hospitals and health systems today?

Records Management 174

Records Management Hospitals 174

Healthcare IT News - Telehealth

MARCH 25, 2024

The Centers for Medicare and Medicaid Services just released data on its Acute Hospital Care at Home initiative , which thus far has admitted 11,159 patients suffering from respiratory infections, heart failure and severe sepsis. Karin Schifter-Maor is CEO of Essence SmartCare, a senior and chronic care technology and services company.

Hospitals 159

Hospitals Health Outcomes Medicaid Medicaid 159

Healthcare IT News - Telehealth

DECEMBER 27, 2023

One way to alleviate the burden on healthcare workers and potentially improve the patient experience and outcomes is remote patient monitoring. How can advances in remote patient monitoring have significant benefits for patients and providers with improved medical care and patient outcomes?

Hospitals 138

Hospitals Nurses Doctors 138