article thumbnail

Great Expectations for Health Care: Patients Look for Consumer Experience and Trust in Salesforce’s Latest Research

Health Populi

health care economics, patients are now payors as health consumers with more financial skin in paying medical bills. Today as Election Day, I recall my post published yesterday here in Health Populi on U.S. voters’ perspectives on health care reform looking toward Election Day 2020.

article thumbnail

A Dose of Optimism Is a Prescription for Financial Health, Says Frost Bank

Health Populi

adults 18 and over in September 2018 in English and Spanish. As the National Center for Health Statistics has reported , people with HDHPs are far more likely than those with traditional health plans to forgo or delay medical care or to be in a household that is having difficulty paying medical bills.”

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Hospitals Suffer Decline in Consumer Satisfaction

Health Populi

While customer satisfaction with health insurance plans slightly increased between 2018 and 2019, patient satisfaction with hospitals fell in all three settings where care is delivered — inpatient, outpatient, and the emergency room, according to the 2018-2019 ACSI Finance, Insurance and Health Care Report.

article thumbnail

As Nonprofit Hospitals Reap Big Tax Breaks, States Scrutinize Their Required Charity Spending

Kaiser Health News

The public school system here had to scramble in 2018 when the local hospital, newly purchased, was converted to a tax-exempt nonprofit entity. The takeover by Tower Health meant the 219-bed Pottstown Hospital no longer had to pay federal and state taxes. POTTSTOWN, Pa. —

article thumbnail

Will Health Consumers Morph Into Health Citizens? HealthConsuming Explains, Part 5

Health Populi

” I note that, by the time Americans voted in the 2018 mid-term elections, it was no surprise that lower-income Americans were highly concerned about paying higher premiums, most people earning over $75,000 a year were also very worried about covering the costs of health insurance. .” health care system , Gallup learned.

ACA 72