tag bots 
Healthcare IT Today
MARCH 16, 2023
But as customer phone calls, emails, and bot messages increase in volume, the digital customer journey often remains disjointed, and efficient communication at scale becomes an insurmountable task for CX professionals.
HIT Consultant
JULY 26, 2022
We shouldn’t rely only on clicking buttons, chatting with bots, and uploading photos (without any true human interactions) when making important, personal decisions about our health. Phone tags and missed calls are common. Patients need a vote of confidence from someone they trust.
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