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Our Pandemic Lessons: Listening to Michael Dowling – a #HIMSS21 Wrap-Up

Health Populi

Dowling keynoted on the theme of “Leading for the Future,” sharing his lessons learned during COVID-19. He kicked off his lessons focusing in on a theme that would resonate with the HIMSS audience: “COVID changed our relationship with technology forever.”. Dowling leads one of the largest health systems in the U.S.,

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Trust-Busted: The Decline of Trust in Technology and What It Means for Health

Health Populi

consumers in 2021 into the positive zone of 64 points, just one point behind food and beverage (an industry which is fundamentally at the base of every human’s Maslow Hierarchy of [Basic] Needs, coming through for people during the Year of COVID). Trust underpins health engagement, especially critical in a public health crisis.

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