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The HL7 Fast Healthcare Interoperability Resources standard is revolutionizing how clinical data is exchanged across the healthcare ecosystem. The standard offers new and unparalleled opportunities for health plans to enhance interoperability, reduce administrative burdens and improve member outcomes. The Fast Healthcare Interoperability Resources (FHIR) standard is the new pathway for health plans to experience broader access to clinical data and achieve business goals.
Healthcare Information Professionals (HIP) Week is a time to recognize the essential role health information professionals play in ensuring the accuracy, security, and accessibility of clinical data. As we celebrate HIP Week, MRO is proud to support healthcare organizations with innovative solutions that streamline clinical data exchange, enhance interoperability, and ultimately improve patient care.
With growth comes change and TOC was overloaded trying to process medical records requests and takings status calls. TOC longed for a solution that centralized the release of information process and cut down on turnaround time. TOC needed a company that could handle all of their locations with a uniform process for releasing records and who could handle taking status calls.
Effortless Implementation: How MRO Streamlines Your Transition Switching to a new records management solution can seem daunting, but MRO s proven implementation process makes it simple, fast, and worry-free. Whether transitioning from a legacy system, an in-house process, or another vendor, our streamlined approach ensures minimal disruption. With decades of experience and a team of award-winning experts, MRO ensures your practice is up and running smoothly within two weeks.
NORRISTOWN, Pa. April 11, 2025 MRO Corp. ( MRO ), the leader in clinical data exchange, is proud to announce that it has earned the prestigious 2025 USA TODAY National Top Workplaces award. MRO is a four-time winner, and this years recognition makes MRO the highest ranked vendor serving the healthcare industry in the USA. The National Top Workplaces USA TODAY honors organizations with 150 or more employees that have created exceptional, people-first cultures.
In this episode of FINN Voices, host Beth Friedman sits down with Mo Weitnauer, Chief Product Officer at MROan 11-time Best in KLAS leader in clinical data exchange. Mo pulls back the curtain on the real coststime, money, and effortbehind quality reporting compliance in healthcare. But heres the kicker: its more than just a regulatory box to check. Mo explains how hospitals, health systems, payers, and medical groups can turn their quality data into a strategic asset, improving operations and su
Technology Adoption Lessons from the Past If you were part of the Cloud boom in the early 2000s, you saw massive changes in digital technology. Services like Amazon Web Services, Microsoft Azure, and Google Cloud revolutionized the tech world. Today, many of us cannot imagine plugging in a hard drive from a local technology store to save photos, documents and work materials.
AHIOS, a trade group of leading healthcare companies with a mission to establish standards of excellence for the exchange of patient health information, today announced a name change from The Association of Health Information Outsourcing Services to The Alliance for Health Information Operations and Standards, along with its executive team for the 2025 2026 term.
Imagine a healthcare organization committed to improving patient outcomes while controlling costs. They have the right intentions, yet gaps in care coordination lead to preventable hospital readmissions, and they struggle to meet the quality benchmarks required for value-based care contracts. The challenge? Their data is fragmented across multiple systems, making it difficult to gain a comprehensive picture of their performance and where to improve.
NORRISTOWN, Pa. March 11, 2025 MRO Corp. (MRO), the leader in clinical data exchange, announces a transformative extension of its interoperability solutions by enabling automated retrieval of HEDIS (Healthcare Effectiveness Data and Information Set). Automating this process is critical for enhancing productivity and accuracy, while driving faster turnaround times.
With rising request volumes and a shrinking health information (HI) workforce, the demand for efficiency in the release of information (ROI) process has reached a tipping point. For example, within MROs efforts we see a 25% increase in medical record requests year over year. Whether outsourced or managed in-house, health systems juggle hundreds of thousands of requests annually, while navigating alongside tighter deadlines and evolving regulations.
Clinical data is a two-way street for payers. These organizations require timely and accurate patient data from their healthcare provider partners. Likewise, payers are mandated by the Centers for Medicare & Medicaid Services to make member data available to external stakeholders via application program interfaces. These bidirectional payer connections with mobile apps or to a provider’s electronic health records systems and practice management systems include clinical data exchange us
Healthcare NOW Radio Podcast Network MRO Exchange: Leveraging AI Technology with Andy Holt, VP of Engineering at MRO S2E4: Host Mark Thomas invites Andy Holt, MRO’s VP of Engineering, to join him on this latest episode. They discuss how MRO is leveraging AI technology, experimenting with various use cases across the organization.
NORRISTOWN, Pa. February 14, 2025 MRO Corp (MRO), the leading clinical data exchange company in healthcare, has achieved HITRUST CSF Certification for another two years for its Exchange Services platform, including Exchange Manager , Exchange Connector , Patient Central, and Requester Central. HITRUST CSF is a certifiable security and privacy framework which incorporates information protection requirements based on input from leading organizations worldwide.
Healthcare NOW Radio Podcast Network MRO Exchange: Building State coalitions with Sue Nathe and Lori Long S2E3: Host Adrienne Morrell moderated a discussion at the AHIMA Annual Conference between Sue Nathe and Lori Long. Listen in as these three government affairs experts discuss ways to build state coalitions and advocate for state issues.
NORRISTOWN, Pa. February 7, 2025 MRO Corp (MRO), the leading clinical data exchange company in healthcare, has been named 2025 Best in KLAS for the release of information (ROI) services market segment as part of the 2025 Best in KLAS: Software and Services report. In addition to achieving the top overall performance score, since ROI has been ranked, MRO received As across all five customer excellence pillars included in the annual report loyalty, operations, services, relationship and value.
HEDIS (Healthcare Effectiveness Data and Information Set) is a critical quality measurement tool used to assess healthcare performance across various domains. For healthcare organizations, the HEDIS season, which typically spans February to May, requires a proactive approach to ensure data accuracy, compliance, and efficiency. Below are three key steps health systems, hospitals, and physician practices should take to effectively prepare for the upcoming HEDIS season.
Mandatory Alternative Payment Model Performance Pathway (APP) reporting begins this year, bringing significant changes for Accountable Care Organizations (ACOs). As we move into this new reporting era, the question isnt whether to act but how to act effectively. Choosing the right reporting method is critical to ensure compliance and maximize your ACOs return.
Healthcare NOW Radio Podcast Network MRO Exchange: Automated record retrieval w/ CHRISTUS Health's RCS Director, Prudence Budemer S2E2: Host Anthony Murray, MRO’s Chief Interoperability Officer, discusses automated record retrieval with CHRISTUS Health’s Revenue Cycle Services Director, Prudence Budemer. Together they dive into how CHRISTUS and MRO are utilizing FHIR to facilitate the retrieval of medical records required for specific use cases while maintaining the integrity of
2025 has arrived and with it brings new challenges and potential opportunities to the healthcare landscape. Payers face increasing regulatory demands, heightened expectations for interoperability, a renewed focus on payment integrity, and rising pressure to address health equity. These changes can feel daunting, but with the right tools and strategies, payers can thrive, innovate, and build stronger partnerships.
NORRISTOWN, Pa. January 15, 2025 MRO Corp. (MRO), the leading clinical data exchange company in healthcare, is pleased to announce its CEO, Jason Brown, was named one of The Top 50 Healthcare Technology CEOs of 2024 , following several years of client expansion and growth. This years Top CEO list features individuals whose leadership has been a driving force behind some of the most significant advancements in healthcare.
Healthcare NOW Radio Podcast Network MRO Exchange: University Health Kansas City's RCM journey with Seth Katz S2E1: Host Matt Wildman, MRO’s Chief Commercial Officer, interviews Seth Katz, University Health Kansas City’s VP of Revenue Cycle and HIM. They discuss University Health KC’s journey to a new release of information vendor.
As the healthcare industry faces increased scrutiny, especially in medical coding accuracy and regulatory compliance, recent surveys reveal that many professionals are concerned with issues like upcoding, audit discrepancies, and the integration of artificial intelligence in coding practices. According to a Black Book survey , 90% of HIM professionals believe that upcoding is a significant ethical concern, while 85% say that discrepancies identified during coding audits often lead to denied clai
The secure exchange of sensitive patient data is a top priority for healthcare organizations. 2024 exposed healthcares privacy and security vulnerabilities with three of the nations largest data breaches to date: Change Healthcare, Ascension and Kaiser Permanente. And last year, patient safety and quality ranked 5.9 out of 11 in the list of health system executives concerns.
At MRO, we are continuously improving quality control standards by introducing additional safeguards for sensitive information. These additional safeguards allow us to flag sensitive information during the quality control process, helping your organization meet regulatory requirements and protect patient data. We work closely with your HIM, Compliance, Privacy and/or Legal departments to create a configurable solution tailored to your needs.
Health system leaders face challenges in exchanging patient data due to CMS regulations requiring broader data sharing, while privacy concerns mount from recent security breaches. Additionally, third-party payer requests for clinical data are increasing. Although payers are authorized to access data for treatment, payment, or operations (TPO) under HIPAA, the minimal necessary rule still applies.
Healthcare NOW Radio Podcast Network MRO Exchange: The Path to Outsourcing ROI at AHIMA Annual Conference S1E12: Host Angela Rose recently moderated a panel of HIM experts at the AHIMA Annual Conference. Listen in to the live discussion about the path to outsourcing ROI, that was hosted during the conference in the MRO booth.
Healthcare NOW Radio Podcast Network MRO Exchange: AHIMA24 recap with Lauren Wall from Steward Health Care S1E11: Host Don Hardwick, Senior VP of Client Relations interviews Lauren Wall, National Director of HIM Operations and Shared Services at Steward Health Care. They discuss the recent AHIMA National Conference which was held at the end of October in Salt Lake City, UT.
Healthcare NOW Radio Podcast Network MRO Exchange: Looking ahead to 2025 w/ AHIMA's Chief Public Policy Officer, Lauren Riplinger S1E13: Host Adrienne Morrell, MRO’s VP of Government Affairs is joined by AHIMA’s Chief Public Policy and Impact Officer, where they look ahead to 2025. In a post-election environment, they discuss what is potentially in store for health information management on the Hill as well as for AHIMA.
The desire for healthcare data has never been greater. This is true for healthcare organizations that want legitimate access to data. Hackers that want to breach healthcare data. Startups that want appropriate access to data and some who want to push the envelope of what data should be shared. Patients who want access to their health data. And everything in between.
The Centers for Medicare & Medicaid Services (CMS) 2025 Physician Fee Schedule (PFS) Final Rule brings notable updates to the Quality Payment Program (QPP), which will impact eligible clinicians, groups, virtual groups, subgroups, and APM entities. Whether you’re participating through MIPS, MVPs, or an ACO , these changes offer opportunities to streamline reporting, leverage new scoring adjustments, and enhance patient care.
Healthcare providers are increasingly required to provide clinical data to payers to justify claims and get paid for the care they provide. In one recent study , nearly 15% of all claims submitted to payers for reimbursement were initially denied, including many that had been pre-approved through the prior authorization process. Some electronic health record (EHR) vendors now offer payer platforms that make it possible for providers to grant payers direct access to patient medical records, accor
Healthcare NOW Radio Podcast Network · MRO Exchange: AHIMA24 recap with Lauren Wall from Steward Health Care S1E11: Host Don Hardwick, Senior VP of Client Relations interviews Lauren Wall, National Director of HIM Operations and Shared Services at Steward Health Care. They discuss the recent AHIMA National Conference which was held at the end of October in Salt Lake City, UT.
One of the most important tools utilized by payers across the country is the Health Effectiveness Data and Information Set ( HEDIS ), which is maintained by the National Committee for Quality Assurance ( NCQA ). HEDIS is a measurement set used to determine the efficacy of a payer to care for its members. The performance data collected through HEDIS assists payers in identifying areas for improvement as well as tracking successes through a measurement set that allows them to be compared to other
If you’re participating in the Merit-based Incentive Payment System ( MIPS ) or MIPS Value Pathways ( MVPs ), you’ve likely encountered a familiar scenario: you review your estimated MIPS score in your dashboard, only to find that months later, when CMS releases the final score, the numbers don’t quite add up. For many providers, this discrepancy can lead to confusion, frustration, and even financial uncertainty.
Healthcare NOW Radio Podcast Network · The MRO Exchange: Security with MRO Chief Information Security Officer, Richard Weiss S1E10: Host Anthony Murray, Chief Interoperability Officer, interviews MRO Chief Information Security Officer, Richard Weiss. They discuss all things cybersecurity as Cybersecurity Month wraps up at the end of October.
NORRISTOWN, Pa. – October 22, 2024 – MRO Corp. (MRO), the leading clinical data exchange company in healthcare, is pleased to join the College of Healthcare Information Management Executives (CHIME) Foundation as a Premier partner. CHIME Foundation partnership will enable MRO to actively collaborate with major hospital chief information officers (CIOs) to implement programs that advance the healthcare technology industry.
Internal audits and monitoring are essential practices to ensure coding and billing compliance, protect revenue, and defend against payer audits and clinical denials. However, with limited time and resources, it becomes impossible to internally review every physician, patient type or risk area. In the October edition of HCCA Compliance Today , MRO senior director of revenue cycle, Dawn Crump and program manager of revenue integrity, Garnette McLaughlin, discuss new strategies for internal aud
Healthcare NOW Radio Podcast Network · MRO Exchange: Data Quality with Frank Jackson, SVP of Clinical Quality and Payer Solutions S1E9: Host Mo Weitnauer, Chief Product Officer, interviews Frank Jackson, SVP of Clinical Quality and Payer Solutions, for a thoughtful discussion around data quality. They discuss the importance of data quality as it relates to accuracy, reliability, and completeness, when care delivery for patients is of the utmost importance in today’s healthcare landscape.
As health care continues its digital transformation, interoperability and data quality are critical to measuring and improving patient outcomes. Whether focused on HEDIS®, value-based care or broader quality measurement activities, reliable data—facilitated through Fast Healthcare Interoperability Resources (FHIR®) APIs and other interoperable systems—are essential for effective reporting, decision making and delivery of care.
As healthcare moves deeper into the digital age, the seamless exchange of clinical data between health systems and payers has become increasingly critical. Earlier this year, MRO in collaboration with the College of Healthcare Information Management Executives (CHIME), conducted an extensive survey of over 180 leaders from health systems across the U.S.
Healthcare NOW Radio Podcast Network · MRO Exchange: Interoperability with Cyrus Bahrassa Lydia Wardi S1E8: Host Anthony Murray, Chief Interoperability Officer, is joined by healthcare interoperability consulting leader, Cyrus Bahrassa, and MRO senior counsel, Lydia Wardi, for a conversation surrounding all things interoperability. They walk through the evolution of healthcare interoperability and unpack advancements in technologies and regulations that impact the current state of information ex
Earlier this year, MRO and CHIME surveyed more than 180 leaders at health systems to better understand the challenges of bidirectional exchange of clinical data with payers across seven common use cases: prior authorization, risk adjustment, care management, quality reporting and submission, claims adjudication, claims appeals, and payment integrity audits.
What is FHIR? The HL7® FHIR® ( Fast Healthcare Interoperability Resources ) standard is the accepted standard for exchanging healthcare information, regardless of how or where the information is stored. By enabling secure access to both clinical and administrative data, FHIR ensures that healthcare providers can access the information they need to deliver optimal patient care.
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