MRO Compliance

MARCH 6, 2024

MRO's CEO Jason Brown is interviewed by HIStalk where he discusses the company's mission, vision, and future aspirations.

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MRO Compliance

FEBRUARY 20, 2024

Today Sandy Vance talks with Mo Weitnauer, the chief product officer for MRO Corporation. MRO’s partnership with CareFirst BlueCross BlueShield unlocks the potential of payer-provider data exchange for organizations to improve financial performance and healthcare delivery. Cutting-edge automation techniques and standardized APIs are being used to enhance accuracy and optimize performance for both payers and providers.

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MRO Compliance

FEBRUARY 21, 2024

In the ever-evolving landscape of healthcare, the quest for interoperability has become paramount. While the vision of seamless data exchange promises improved patient care and streamlined operations, the journey is not without its hurdles. Here we explore the three main interoperability challenges that continue to shape the narrative in healthcare.

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MRO Compliance

JANUARY 25, 2024

Healthcare NOW Radio Podcast Network · Follow the Medical Record: Dawn Crump senior director of revenue integrity solutions at MRO On this episode, host Don Hardwick invites back Dawn Crump senior director of revenue integrity solutions at MRO. They discuss managing payer denials and the struggle between payer auditors and providers.

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MRO Compliance

FEBRUARY 22, 2024

Healthcare NOW Radio Podcast Network · Follow the Medical Record: Shawn Powlick Chief Human Resources Officer, MRO On this episode, host Don Hardwick invites Shawn Powlick the Chief Human Resources Officer of MRO to discuss his career, MRO’s growth, and some keys to hiring and retaining their workforce. MRO is a global company with over 3,000 employees.

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MRO Compliance

FEBRUARY 26, 2024

The relationship between healthcare providers and payers is filled with decades of finger pointing and administrative burdens. From payer denials to telephone tag, both sides of the healthcare reimbursement process experience unnecessary operational abrasion and laborious manual procedures. MRO has witnessed the rocky relationship between providers and payers for decades.

Hospitals 100

Hospitals 100

MRO Compliance

FEBRUARY 8, 2024

Norristown, Pa. – February 8, 2024 – MRO Corp. (MRO), the leading clinical data exchange company in healthcare, has been named 2024 Best in KLAS for the release of information (ROI) services market segment as part of the 2024 Best in KLAS: Software and Services report. In addition to achieving the top overall performance score, MRO received A’s across all five customer excellence pillars included in the annual report – loyalty, operations, services, relationship and value.

Electronic Medical Records 186

Electronic Medical Records Hospitals Compliance 186

MRO Compliance

JANUARY 24, 2024

Norristown, Pa. – January 24, 2024 – MRO Corp., the leading clinical data exchange company in healthcare, announced today that it has earned the Validated Data Stream designation in the National Committee for Quality Assurance (NCQA) Data Aggregator Validation program. It is part of the latest NCQA cohort to earn the NCQA validation. “MRO is excited to earn data stream validations for a third time and to continue providing clinical data directly sourced from multiple EHRs, with proven accuracy,

Hospitals 128

Hospitals 128

MRO Compliance

NOVEMBER 27, 2023

The 21st Century Cures Act includes provisions aimed at identifying and stopping information-blocking practices that interfere with reasonable seamless sharing of electric health information. The Office of the National Coordinator for Health Information Technology (ONC) defines such a practice as one “likely to interfere with the access, exchange, or use of electronic health information (EHI), except as required by law or specified in an information-blocking exception.

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MRO Compliance

NOVEMBER 29, 2023

MRO wants to make the exchange of data between providers and payers more frictionless. They have developed a new solution that caters to this payer-provider interface. By bridging this data gap, MRO aims to enhance trust between providers and payers.

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MRO Compliance

OCTOBER 30, 2023

Too often today, relations between provider and payer organizations can become contentious around issues related to payment and quality of care. Yet such conflict does not serve patients well, because it deflects these organizations’ attention from their underlying shared purpose: To work together to deliver well-coordinated, cost-effective healthcare to patients.

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MRO Compliance

NOVEMBER 15, 2023

Managing laborious payer processes is one of the most cumbersome operational challenges for hospitals and health systems. From initial claim submission to filling additional documentation requests, and responding to payer audits or denials, healthcare provider organizations dedicate significant time and resources to collaboration with payers. I recently had the pleasure of sitting down with Beth Friedman, Senior Partner of FINN Partners, on FINN Voices , part of Healthcare NOW Radio.

Hospitals 166

Hospitals 166

MRO Compliance

NOVEMBER 13, 2023

Norristown, Pa. – November 13 , 2023 – MRO Corp., the leading clinical data exchange company in healthcare, announced that Adrienne Morrell has joined the company as its new Vice President of Government Affairs. Morrell brings with her more than 25 years of government affairs experience covering both state and federal rulemaking tied to Medicare, Medicaid, commercial insurance and health IT.

Governance 122

Governance Health Insurance Medicaid Medicaid 122

MRO Compliance

OCTOBER 23, 2023

A New Frontier: ACOs and the Shift to Electronic Clinical Quality Measures Healthcare quality reporting is evolving, and accountable care organizations (ACOs) are at the forefront of this change. In 2025, ACOs will be required to shift from traditional quality reporting via the CMS Web Interface to electronic clinical quality measures (eCQMs), marking a significant transition in their reporting process.

Payment Systems 130

Payment Systems Medicare Medicare 130

MRO Compliance

OCTOBER 23, 2023

Evolving the ROI Process with a Focus on Digitization In August 2023, For the Record Magazine published a guest article co-authored by Anthony Murray, CISSP, and me. The article is entitled Release of Information: The Digitization of ROI , and includes valuable insights into pivotal shifts in the ROI landscape and how these changes affect HIM teams.

COVID-19 130

COVID-19 Hospitals 130

MRO Compliance

OCTOBER 18, 2023

Evolving the ROI Process with a Focus on Digitization In August 2023, For the Record Magazine published a guest article co-authored by Anthony Murray, CISSP, and me. The article is entitled Release of Information: The Digitization of ROI , and includes valuable insights into pivotal shifts in the ROI landscape and how these changes affect HIM teams.

COVID-19 130

COVID-19 Hospitals 130

MRO Compliance

SEPTEMBER 28, 2023

Healthcare NOW Radio Podcast Network · Follow the Medical Record: MRO Clinical forms exchange with Orlando Broady and Lucas Hart Host Don Hardwick interviews Orlando Broady and Lucas Hart. They discuss MRO’s clinical forms exchange, and how client and patient experience is improved through the FMLA and Disability form completion offering.

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MRO Compliance

OCTOBER 10, 2023

Norristown, Pa. – October 10 , 2023 – MRO Corp., the leading clinical data exchange company in healthcare, announced today that it has been recognized as the top-performing company for Release of Information (ROI) digital technology and vendor efficiency in the KLAS Release of Information Performance Report for 2023. In addition to scoring the highest for overall performance, MRO received top grades for executive involvement, strength of partnership, engagement execution, strategic ability, dri

Hospitals 108

Hospitals 108

MRO Compliance

SEPTEMBER 21, 2023

​I recently sat down with MRO’s chief product officer, Mo Weitnauer, on our podcast show Follow the Medical Record. Mo and I discussed the world of clinical data exchange and its crucial role within the healthcare industry. We then chatted about the need for payers and providers to work together in order to improve patient experience, and more broadly, requester experience.

Medicare 166

Medicare Medicare 166

MRO Compliance

SEPTEMBER 20, 2023

Norristown, Pa. – September 20 , 2023 – MRO Corp., the leading clinical data exchange company in healthcare, announced today that it has been awarded the prestigious 2023 Top Workplaces for Healthcare honor. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage , LLC.

Hospitals 133

Hospitals 133

MRO Compliance

SEPTEMBER 19, 2023

Health information (HI) professionals nationwide anticipate a looming tsunami of payer requests for medical records. The Centers for Medicare and Medicaid Services (CMS) Medicare Advantage Risk Adjustment Data Validation (RADV) audit season peaks from March through April every year. During a RADV audit, CMS confirms that any diagnoses submitted by payers for risk adjustment are supported in the enrollee’s medical record.

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Medicare Medicare Medicaid Medicaid 130

MRO Compliance

AUGUST 24, 2023

Healthcare NOW Radio Podcast Network · Follow the Medical Record: Jami Woebkenberg at Banner Health Host Don Hardwick interviews Jami Woebkenberg, senior director of HIMS operations for Banner Health. Jami and Don discuss how organizations are aiming to improve the patient experience and the strategies that Banner Health is implementing to tackle this industry-wide initiative.

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MRO Compliance

AUGUST 30, 2023

The health care industry has undergone a significant transformation with the widespread adoption of EHRs and the electronic exchange of patient information. In the wake of digitization, the release of information (ROI) process has also changed and will continue to advance for the foreseeable future.

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MRO Compliance

JULY 26, 2023

Requests for medical records have grown enormously in recent years—and that’s as it should be. Because data allows for better decision-making, patient records are being requested by payers, communities of care, and patients themselves. However, this can sometimes be overwhelming for healthcare provider organizations that are now getting larger and larger volumes of requests from payers which inundate their systems.

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MRO Compliance

AUGUST 16, 2023

Norristown, Pa. – August 16 , 2023 – MRO Corp., the leading clinical data exchange company in healthcare, announced today it made the Inc. 5000 annual list of fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—it’s independent, entrepreneurial businesses.

Hospitals 100

Hospitals 100

MRO Compliance

JULY 31, 2023

​The US healthcare system spends more per citizen on healthcare than any other nation yet renders some of the worst patient health outcomes as reiterated by a January 2023 Issue Brief published by The Commonwealth Fund. As medicine and technology advanced in the US, the administrative and reimbursement support systems did not. This left our national healthcare system woefully behind with outdated practices and payment methodologies.

Health Outcomes 130

Health Outcomes 130

MRO Compliance

JULY 27, 2023

Healthcare NOW Radio Podcast Network · Follow the Medical Record: Mo Weitnauer, Chief Product Officer at MRO Host Don Hardwick interviews Mo Weitnauer, chief product officer at MRO. Don and Mo discuss the need to exchange clinical data as it directly relates to medical records, including how release of information is becoming a strategic center for health systems.

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MRO Compliance

JUNE 6, 2023

Background Summary Learn how MRO and CareFirst partnered to uncover ways to visualize gaps in quality performance, share information, and enhance clinician relationships for insights that drove better patient outcomes. MRO uncovered quality data gaps missed by traditional HEDIS data gathering techniques, and as a result, MRO-supported providers materially outperformed a small sample size control group in various aspects.

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MRO Compliance

JUNE 15, 2023

So Many Records, So Little Time: How to Manage Burgeoning Health Plan Requests June 15, 2023 Healthcare IT Today Providers are witnessing an explosion in health plan requests for medical records. In some regions, request volumes are up by 30 percent over last year. Reasons for the spike include upticks in claims denials, more risk adjustment reviews, and increases in mandatory HEDIS reporting.

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MRO Compliance

JULY 25, 2023

MRO Addition to the Peer Review Program AAOE Adds the MRO Clinics Disability & FMLA Forms and MRO Clinics Release of Information by MRO to the Peer Review Program™ for Orthopedic and Musculoskeletal Vendors. AAOE’s Peer Review Process creates a unique opportunity for vendors to enhance their reputation and foster deeper, more meaningful relationships with prospective clients.

Patient Satisfaction 130

Patient Satisfaction Hospitals 130

MRO Compliance

JULY 12, 2023

Why quality measures are a crucial on-ramp to VBC July 12, 2023 HealthData Management Technology is key to success as health systems and providers opt in to value-based contracts and away from fee-for-service reimbursement. Accurate, properly documented, interoperable patient data is required to achieve CMS’s goal for 100 percent of Medicare (and the majority of Medicaid) beneficiaries to be enrolled in some type of accountable, or value-based, care arrangement by 2030.

Medicaid 130

Medicaid Medicaid Medicare Medicare 130

MRO Compliance

JUNE 29, 2023

Follow the (Medical) Record: Interoperability with Anthony Murray Host Don Hardwick interviews Anthony Murray, chief interoperability officer at MRO. They discuss interoperability as it relates to medical records, specifically how to allow more efficient, coordinated, and meaningful sharing of information. Anthony talks about empowering patients to access their information, through automated and advanced technologies.

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MRO Compliance

JUNE 29, 2023

HFMA 2023: The Importance of Digitizing Requests The HFMA 2023 Annual Conference wrapped up earlier this week at the Gaylord Opryland in Nashville, TN. Our team attended insightful presentations and had meaningful one-on-one conversations with attendees, all centered around cost-effective health. A common theme among health systems in attendance was their continued struggle with razor-thin margins, increased regulatory requirements, and scalability, all while patient volumes increase in this pos

Hospitals 130

Hospitals 130

MRO Compliance

JUNE 26, 2023

MRO Launches New Solution to Innovate Clinical Data Exchange Between Providers and Payers Payer Exchange reduces administrative burdens for providers and payers during risk adjustment and other reviews while closing costly reporting gaps. Norristown, Pa. – June 26 , 2023 – MRO Corp., a clinical data exchange company, officially launched a new technology solution at HFMA Annual Conference 2023 held at the Gaylord Opryland in Nashville, Tennessee.

Hospitals 130

Hospitals 130

MRO Compliance

JUNE 15, 2023

So Many Records, So Little Time: How to Manage Burgeoning Health Plan Requests June 15, 2023 Healthcare IT Today Providers are witnessing an explosion in health plan requests for medical records. In some regions, request volumes are up by 30 percent over last year. Reasons for the spike include upticks in claims denials, more risk adjustment reviews, and increases in mandatory HEDIS reporting.

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MRO Compliance

JUNE 4, 2023

Interoperability Rule Enforcement Is Coming. Are You Ready? June 4, 2023 HFMA’s Voices in Healthcare Finance Podcast Rita Bowen of MRO discusses why some organizations are choosing not to ready themselves for interoperability until enforcement begins and how reproductive care can throw a wrench into the process.

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MRO Compliance

JUNE 5, 2023

Innovation Between Payers and Providers June 5, 2023 Healthcare Innovation Sanket Baralay, Chief Innovation Officer at MRO, and Matthew Raynor, Group Publisher at Healthcare Innovation, discuss the ongoing challenges between payers and providers, especially when it comes to reimbursement and compliance.

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Compliance 130