The Top Pain Point in the Healthcare Consumer Experience is Money
Health Populi
SEPTEMBER 5, 2018
98% of Americans rank paying their medical bills is an important pain point in their patient journey, according to Embracing consumerism: Driving customer engagement in the healthcare financial journey , from Experian Health. Experian surveyed 1,000 consumers in September 2017 for this study. At this moment in U.S.
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