We’re excited to share the topic and questions for this month’s #HITsm chat happening Friday, 10/7 at Noon ET (9 AM PT). This month’s chat will be hosted by Erica Olenski Johansen (@thegr8chalupa) on the topic “Burning Up and Burned Out? Addressing Patient Burnout Amidst a Burned-Out Industry.”
As an industry, we have our work cut out for us. Among a list of growing challenges and dynamics, there are several patterns coloring the landscape:
- Managing the high costs of care.
- Ensuring patient access to adequate insurance coverage.
- Delivering equitable health outcomes.
- Responding to the consumer in the healthcare economy.
- Navigating volatile supply chain workflows.
- Talent recruitment, retention, and burnout.
I do not doubt that we could spend an entire chat dedicated to outlining all the challenges ahead for our industry. And – it’s likely – if you’re joining this chat and engaging with this community, these concerns are already top of mind for you as a professional, citizen, and consumer.
There is one concern on that list that is becoming more persistent and urgent than ever: burnout.
More often than not, the industry dialog has focused on and discussed burnout in a clinical sense. Health systems are scrambling to adjust to the staff shortages and increased patient demand. But one area that has held promise and hope is in the patient experience – couldn’t more engaged and satisfied patients lead to better health outcomes? What if an improved patient experience could help close gaps in care?
These are great questions and ideas from the right place, but what does a patient experience program look like if the patient is burned out? What if the patient is unable to engage meaningfully in the care? What if caregivers of patients are burned out as well?
During this month’s #HITsm tweet chat, we will reflect on this phenomenon and dream about ways we can course correct our burnout symptoms – whether that’s with programs, spaces, technology, or something else entirely.
One thing we know is that we must “put our oxygen mask on first” before we can care for others. And that’s true for an industry as well – as much as it is for an individual.
Join us for this week’s #HITsm chat where we’ll be discussing the following topics.
Topics for this week’s #HITsm Chat:
T1: Have you experienced burnout – as an IT professional, clinician, and patient? Share your experience. #HITsm
T2: Is it possible for patients to experience burnout? If so, describe some examples of patient burnout. #HITsm
T3: What are some ways that technology could help solve burnout – for patients and clinicians alike? #HITsm
T4: What are some ways that processes and programs could help solve burnout? #HITsm
T5: How can burnout – among clinicians and patients – be measured? At what point will we know things are moving in a better direction? #HITsm
Bonus: One of the best remedies to stress is music. Please share with us one of your all-time favorite feel-good, mood-boosting songs! *We may even compile them into a Spotify playlist for listening pleasure after the chat. 😊 #HITsm
As always, we look forward to learning with you alongside the #HITsm community. This means we want to know how we can do better and what you’d like to see in terms of our community dialog.
Of course, if you’re searching for the latest #HITsm chat, you can always find the latest on the #HITsm chat here.
Upcoming #HITsm Chat Schedule
11/4 – TBD
12/2 – TBD
We look forward to learning from the #HITsm community! As always, let us know if you’d like to host a future #HITsm chat or if you know someone you think we should invite to host.
If you’re searching for the latest #HITsm chat, you can always find the latest #HITsm chat and schedule of chats here.
