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Paubox Launches HIPAA Compliant Online Forms

Paubox, the market leader in HIPAA-compliant email, has added a new feature to the Paubox Email Suite that allows HIPAA-regulated entities to create secure, HIPAA-compliant online forms for collecting patient data.

Healthcare providers need to collect information from patients and the easiest and most efficient way to do so is by using an online form. Patients can be sent a link to a form that they can access on their mobile devices and can quickly and efficiently provide the required information. They can share files and attach images to help their provider better prepare for an appointment, which can shorten appointment times and allow providers to see more patients.

Online forms streamline information collection and can be used for getting feedback, arranging telehealth services, collecting insurance information, and obtaining consent. Before any online form can be used by a HIPAA-regulated entity, they must ensure that the forms are HIPAA-compliant and securely collect, store, and transmit patient data. The providers of online forms are classed as business associates and their forms must be covered by a business associate agreement.

Paubox is a HITRUST CSF-certified leader in HIPAA-compliant communication and marketing solutions for healthcare organizations and is trusted by more than 5,000 healthcare organizations worldwide, including AdaptHealth, CostPlus Drugs, Covenant Health, and SimonMed Imaging. The new Paubox Forms feature is covered by Paubox’s business associate agreement and can be used free of charge with existing Paubox Email Suite paid subscriber plans.

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Paubox Forms includes an intuitive form builder that allows healthcare organizations to create forms for a variety of different healthcare needs, including customizable question types such as text fields, dropdowns, multiple-choice, signature collection, and secure file uploads. Paubox Forms integrates directly with Paubox Marketing and enhances the efficiency of patient communications and marketing and allows patients and staff to share information and files without the cumbersome need for portals or extra steps.

“Through Paubox Forms, we’re streamlining the way healthcare providers collect vital information, ensuring both security and ease of use. This tool is a direct response to the needs of our users, simplifying information gathering while maintaining strict HIPAA compliance”, Hoala Greevy, CEO of Paubox told The HIPAA Journal. “Paubox Forms was inspired by our commitment to innovation and customer feedback. We’ve created a solution that not only meets the current needs of healthcare providers but also paves the way for future advancements in secure healthcare communication.”

Early adopters of the forms have benefitted from the speed and efficiency of data collection. “As the landscape changes, remote clients need new workflows designed around them,” said Tony Cox, CIO at Henderson Behavioral Health, who has recently started using Paubox Forms. “The biggest advantage of an online form over paper is speed, getting the consent or Release of Information in before the client’s appointment, which allows us to be better prepared and see more clients.”

Author: Steve Alder is the editor-in-chief of HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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