Patients expect a convenient, Amazon-like, digital experience when engaging with healthcare. But in an era of continued staffing challenges, staying connected to the patient outside of the four walls of a healthcare facility can be difficult; enter the chatbot. Chatbots proactively engage with patients to offload routine clinical and administrative tasks that are traditionally handled by physicians, nurses, clinicians, and care team members. QliqSOFT founder & CEO Krishna Kurapati shares how his digital engagement platform, Quincy, is delivering measurable results across health systems, ambulatory settings, and post-acute organizations.

You’ll learn more about:

• Use cases for chatbots including inpatient, ambulatory and post-acute care, as well as specialty pharmacies

• Proven digital-first strategies addressing the healthcare labor crisis

• How community health centers are reaching vulnerable populations with digital tools