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Security Breaches Reported by Benefit Plan Administrators and The People Concern

Roanoke, VA-based Benefit Plan Administrators Inc., has recently notified 3,775 individuals that an unauthorized individual gained access to its network and removed files that contained some of their protected health information. It is unclear from the breach notification letters when the incident occurred, but the forensic investigation concluded on March 15, 2022, and the notification letters were sent to affected individuals on or around June 15.

Benefit Plan Administrators said the following types of information were in the files that were removed from its systems: full names, addresses, dates of birth, Social Security numbers, gender classification, claims information, medications information, and medical diagnosis/conditions information. The breach was reported to the HHS’ Office for Civil Rights as four separate incidents. Employees of Alpha Natural Resources Non-Union VEBA Trust and Williamson Employment Services, Inc. are known to have been affected.

No evidence was found to indicate any of the removed information has been misused. Complimentary credit monitoring services have been provided to affected individuals. Benefit Plan Administrators said additional safeguards have been implemented by the IT department to prevent similar incidents in the future.

The People Concern Reports Breach of Employee Email Accounts

The People Concern, a Los Angeles, CA-based homeless service, has discovered the email accounts of some of its employees have been accessed by an unauthorized third party. The accounts contained the sensitive information of community members such as date of birth, Social Security number, health insurance information, and medical information regarding care received through its programs.

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The security breach was detected when suspicious activity was observed in the email accounts, with the investigation revealing they had been accessed by unauthorized individuals at various times between April 6, 2021, and December 9, 2021

In response to the breach, email security measures have been enhanced, and affected individuals have been offered complimentary memberships to an identity theft protection and resolution service for one year. The HHS’ Office for Civil Rights breach portal indicates 7,600 individuals were affected.

Advocates Inc. Discovers Further Individuals Affected by 2021 Data Breach

In January 2022, Framingham, MA-based Advocates Inc. started notifying individuals affected by a cyberattack that saw its network compromised between September 14, 2021, and September 18, 2021. The incident was initially thought to have affected 68,236 individuals, but the investigation later confirmed that additional individuals had been affected. The review of the impacted files continued until June 9, 2022, and additional notifications were mailed to affected individuals on June 28, 2022. Details of the breach can be found in this post. It is currently unclear how many additional individuals have been affected.

Author: Steve Alder is the editor-in-chief of HIPAA Journal. Steve is responsible for editorial policy regarding the topics covered in The HIPAA Journal. He is a specialist on healthcare industry legal and regulatory affairs, and has 10 years of experience writing about HIPAA and other related legal topics. Steve has developed a deep understanding of regulatory issues surrounding the use of information technology in the healthcare industry and has written hundreds of articles on HIPAA-related topics. Steve shapes the editorial policy of The HIPAA Journal, ensuring its comprehensive coverage of critical topics. Steve Alder is considered an authority in the healthcare industry on HIPAA. The HIPAA Journal has evolved into the leading independent authority on HIPAA under Steve’s editorial leadership. Steve manages a team of writers and is responsible for the factual and legal accuracy of all content published on The HIPAA Journal. Steve holds a Bachelor’s of Science degree from the University of Liverpool. You can connect with Steve via LinkedIn or email via stevealder(at)hipaajournal.com

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