Patient messages via Epic increased during COVID-19, raising burnout concerns
Healthcare It News
OCTOBER 15, 2021
A research letter published this week in the Journal of the American Medical Association Network Open found that physicians saw a "small but sustained" increase in patient message volume during the first 15 months of the COVID-19 pandemic. By analyzing more than 10 million messages to 419 unique clinicians from 38 specialties across 141 practice sites, researchers from the Yale University School of Medicine and the Mayo Clinic found that ambulatory physicians spent more time in their i
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