While many would like to eschew fax in healthcare, the reality is that faxes are still an extremely important part of data sharing that happens in healthcare. At least in the current environment, if you want to solve the healthcare interoperability problem, you’re going to have to include some faxing.
This was the reality that Therasa Bell, Cofounder, President & CTO at Kno2, found as her team and her worked to make communication of health data seamless for their end users. Rather than building out the fax infrastructure themselves, Kno2 decided to integrate eFax Corporate by Consensus Cloud Solutions directly into the Kno2 product.
I was able to sit down with Bell from Kno2 and John Mannion, VP of Partnerships and Alliances at Consensus Cloud Solutions, to learn more about this decision and about the fax integration. Along with diving into the partnership, Mannion shared more about why health IT companies are choosing to integrate faxing into their products and what it really takes to build a robust digital fax infrastructure (Spoiler Alert: It’s much harder than you’d think).
Bell and Mannion also shared the benefits to end users and patients of having this integration seamlessly available to them and the impact on patients when that data isn’t being shared properly. Needless to say, it creates a bad experience for patients and doctors. Finally, Mannion shared a few more details on how Consensus can help partners beyond fax including their jSign eSignature product and some of the exciting new efforts their working on.
To learn more about Kno2’s partnership with Consensus Cloud Solutions and integrating digital fax into a health IT product, check out the interview below.
Learn more about Consensus Cloud Partnerships: https://www.consensus.com/partners/
Learn more about Kno2: https://kno2.com/
Learn more about eFax Corporate: https://enterprise.efax.com/
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Consensus Cloud Solutions and Kno2 are proud sponsors of Healthcare Scene.
