Hint Health, powering cash-only providers, launches new management platform

Hint Health, a healthcare software company, has released a new comprehensive solution to manage and run a direct primary care (DPC) practice. 

The offering, dubbed Hint All-in-One, integrates the company’s existing platform, Hint Core (previously HintOS), with a new clinical platform. The solution is meant to enable direct primary care physicians to focus on caring for patients and can make launching and running a DPC practice simple and cost-effective, per a press release.

“Since day one we have been singularly focused on doing everything we can to ensure the success of the DPC movement, and launching the Hint All-in-One solution is an important step towards that goal,” Zak Holdsworth, co-founder and CEO of Hint Health, said in the announcement.

The pandemic led to many primary care physicians (PCPs) retiring or moving into less stressful jobs as the industry continues to grapple with a primary care crisis. The U.S. is facing a shortage of PCPs in the coming decade. For this reason, Hint argues, physicians are turning to direct primary care—an emerging alternative payment model that typically charges patients a membership fee for bulk services. Direct primary care can reduce administrative burden and improve care quality and outcomes, according to the American Academy of Family Physicians.

The existing fee-for-service model is broken, Hint believes. Its existing offering was intended to help DPC providers run a membership-based, cash-only model that can include unlimited access to primary care, telemedicine and urgent care. Hint Health supports more than 3,500 clinicians and reaches more than 1 million members across the U.S., the company says.

“As a DPC physician, I’ve experienced firsthand the frustration technology can create when you feel like you need an IT degree to run your practice,” Brad Brown, D.O., medical director at Hint, said in the announcement. Brown is also co-founder of AeroDPC, an EHR platform for DPC clinics that Hint acquired last fall. “That’s why I originally built AeroDPC. Now, seeing what the Hint team has developed with All-in-One, I am excited for clinicians to begin using it, and allowing them to shift the focus back to what truly matters – patient care.”

The All-in-One platform is for practices of all sizes and includes features like billing and member management, patient onboarding and communications, scheduling, e-prescribing and lab ordering, the company said. Hundreds of practices are already live on the platform, according to Hint. All-in-One is priced at $275 per clinician, with three months of free access to startup DPC practices.